Job Description
Biomedical Field Service Technician - Description
This is an opportunity to join the creation of a new field service department for a pioneer in the medical industry. This role initially will be focused on an established cliental in the greater Chicago area. As we expand business in the region it will eventually be a servicing and catering to the neighboring states touching Illinois.
Essential Responsibilities:
* Identifies, analyzes, and executes required service orders including repairs, planned maintenance, and installations in assigned service territory.
* Understands company service contracts and ensures maintenance and services are performed according to those plans if in place.
* Follows all relevant technical procedures per QSR requirements.
* Provides consistent on-going support to key customers through technical phone support, product installation, and service support to customers in the field.
* Provides product feedback on any issues/trends observed in the field and assists in developing solutions.
* Reports any observed deviations from established product quality standards and specifications to appropriate in house team members.
* Reports any delays in providing scheduled service to the Supervisor, Field Service for escalation.
* Ensures all necessary paperwork, emails, vendor credentialing, expense reports, and training are accurate and up to date; likewise, ensures tools, supplies, parts, etc. are well maintained and fully stocked.
* Reports all complaints discovered in the field according to quality system requirements.
* Attends product specific training when required.
* Promotes acquisition of service agreements by advising customers on the range of services available.
Back-up Responsibilities
* Decontaminates devices and accessories as necessary for all returned equipment.
* Checks/repairs foot switches, lavage pumps and other accessories/devices as directed.
* Relocates products to proper technical services locations as needed.
Travel
This position requires extensive travel in conjunction with field service demands as well as to trade shows, courses, and key customer accounts. Some international travel may be included in this position as training needs dictate. The rate of travel is up to 75%.
...Job Function: Market Access Job Sub Function: Reimbursement Job Category: Professional All Job Posting Locations... ...and Customer Solutions (PECS) team is recruiting for a Field Reimbursement Manager which will be a field-based position. PECS is committed...
We are looking for a Residential Service Apprentice; the quality of work is the most important aspect of this position. NO SALES NECESSARY. We are looking for a safety-oriented, licensed, and experienced electrician to join our team. You'll be assigned a variety of work...
...Ave NW, Washington, DC 20008 Brief Description of Duties Reporting to the President, the Vice President for Government, Community, and Corporate Relations leads all aspects of engagement with governmental, community, and corporate relations that advance the...
...Keep Needed in the Tifton- Ashburn Area Salary Range $18.00 to $25.00 per hour Full Time Position Quick Books/ Quick Books Online Knowledge a must AcuBill Program Knowledge Trucking Dispatch experience a bonus Monday through Friday We are a Drug...
...Job Description \n \n POSITION SUMMARY AND RESPONSIBILITIES \nProvides computer project technical expertise, project management, technical guidance and direction in the implementation and operation of computer systems used for financial, clinical and administrative...