Virtual Receptionist (U.S. and Mexico Only) Job at Smith.ai, Remote

SkxHM0JCZ0NQRlVvcUk4d3hXWGdMbjlvaGc9PQ==
  • Smith.ai
  • Remote

Job Description

Join Our Team as a Virtual Receptionist – Where Every Call Counts!

**Who We Are:** We're more than just an answering service – we're the front line for clients across various industries, handling incoming calls, client intake, and essential call qualifications with warmth, professionalism, and precision. Our Virtual Receptionists are the heart of our operation, delivering exceptional service while working remotely.

**What You’ll Do:**

* Manage inbound calls with a welcoming tone and attentive ear.
* Efficiently screen and transfer calls, ensuring clients are connected to the right contact.
* Take clear, concise messages and accurately document client interactions.
* Qualify leads by asking targeted questions to gather essential information.
* Handle multiple clients with varying needs, adapting to different communication styles.

**Why You’ll Love It Here:**

* Work from the comfort of your home – no commute, no dress code!
* Gain valuable experience in customer service, client management, and communication.
* Be part of a dynamic team that values your contribution and fosters a supportive environment.

**Who We’re Looking For:**

* You’re a strong communicator who can stay calm under pressure.
* You’re quick on your feet and can handle back-to-back calls with professionalism.
* You’re tech-savvy and comfortable using call management software and CRM tools.
* You’re a problem solver who thrives in a fast-paced environment.

**Requirements:**

* 1+ year of customer service or call center experience (remote experience is a plus!)
* Reliable internet connection and a quiet, distraction-free workspace.
* Availability to work 25-40 hours per week, with shifts during business hours (8 AM - 11 PM ET).
* High-speed internet connection with a minimum of 50 Mbps download and 10 Mbps upload.
* Must be located in the United States or Mexico.

**Ready to Apply?** If you’re ready to make a real impact while working from home, we’d love to hear from you! Apply now and join a team that’s all about connection, communication, and care.

Job Tags

Full time, Remote work, Work from home, Shift work,

Similar Jobs

TRANS Solutions INC

CDL A Team Drivers - Over $100K+ Per Driver - We Pair or Existing - No Touch - Home Weekly - Doubles Job at TRANS Solutions INC

 ...for 30 years and is hiring skilled and safety-minded CDL A Team Drivers with a Doubles Endorsement and experience operating a Tractor Trailer...  ...is to provide fast and safe delivery services to and from FedEx Ground hubs by conducting daily activities with the highest ethical... 

MedCadre

Travel Pharmacist - $3,154 per week Job at MedCadre

MedCadre is seeking a travel Pharmacist for a travel job in Camp Hill, Pennsylvania. Job Description & Requirements ~ Specialty: Pharmacist ~ Discipline: Allied Health Professional ~ Start Date: 09/29/2025~ Duration: 13 weeks ~40 hours per week ~ Shift...

BAYADA Home Health Care

LPN, School Nurse Job at BAYADA Home Health Care

 ...scheduling Support our local community LOVE what we do Nurses, imagine leaving your shift with a smile on your face and love...  ...training Benefits subject to employment type What makes private duty nursing different than home health visits? Offers... 

Jobot

Insurance Defense Attorney | Junior to Senior Level Job at Jobot

 ...clients, adjusters, and in-house counsel. Contribute to a collaborative team environment and provide support and mentorship to junior team members and staff. Qualifications: 28 years of civil litigation experience, with a focus on insurance defense strongly preferred... 

NextGen | GTA: A Kelly Telecom Company

Optical Network Lab Technician / Engineer (Junior) Job at NextGen | GTA: A Kelly Telecom Company

 ...Required Qualifications: ~ Bachelors or masters degree in electrical engineering , Computer Science, or Optical Communications ~13 years hands-on experience in optical network labs (BS: 3 years, MS: 1 year)~ Proficiency in Python ; familiarity with other...