Job Description

Job Description

Job Description

Uniform Gear is looking for an enthusiastic retail Store Manager! Our Store Manager works closely with our clients in the public service industry. Their number one responsibility is maintaining relationships with our clients by offering exceptional customer service. This location only has 2-3 other employees along with the Store Manager. Come join our team!

We offer, paid time off, paid lunch, matching 401K and paid holidays (unlike most retail, we are closed for New Years Day, Memorial Day, Black Friday, Fourth of July, Labor Day, Thanksgiving, Christmas Eve AND Christmas!)

Store Manager Responsibilities:

Drive customer service excellence to every aspect of the store, including store appearance, display of merchandise, product placement, story layout, and selling procedures

Supports an environment of teamwork and trust

Manages retail staff and retail inventory

Manages commercial accounts in house including fittings/data entry - must be excellent communicating via email and telephone

Communicates with departments on completed and back ordered items

Works the sales floor

Oversee retail staff’s daily activities

Fix minor computer/printer issues

Handle retail customer issues, questions and concerns

Execute inventory counting

Answer Phones

Communicates heavily with Commercial Sales Manager and Customization Manager via phone multiple times a day

Assist Sales Associates with custom orders

Assist Commercial Sales with uniform measuring, data entry and pick ups

Monitor stock and inventory, and perform quality assurance of merchandise on a regular basis

Create inventory pos/check on inventory pos/oversee rush orders for retail customers

Qualifications for Store Manager:

Public Safety Uniform Sales preferred but not required

Minimum high school diploma

Must be organized

Must have great managerial skills and communication

Must be comfortable calling main location multiple times a day for stock/commercial customers

3 years of clothing retail sales required

2 or more years of Store Manager or Assistant Manager experience required

Excellent organizational, time management, prioritization, and multitasking skills

Experience with interviewing, hiring and evaluating candidates, and assessing employee performance

Basic math skills sufficient to complete orders, calculate inventory and manage cash registers

Able to give clear directions and set expectations for staff

Demonstrated ability to lead by example

Must work on-site

Must be able to sit and stand for multiple hours at a time

Climbing small ladder, bending, reaching, squatting

Must be able to read and comprehend written/verbal orders

Must be able to communicate efficiently in English

Must be capable of only taking one meal period per day

Must be able to work between the hours of 9am-5pm Monday-Saturday

Must be able to lift 30 pound boxes

Skills:

Critical Thinking

Time Management

Excellent computer and communication skill

Service Orientation

Social Perceptiveness

Judgment and Decision Making

Organization

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