Job Description

Cancer Support Community Valley / Ventura / Santa Barbara Program Manager Full-time, non-exempt with full benefit package Hours: 40 hours/week. Monday - Thursday: work from the office, Friday: remote. Occasional evenings and weekends due to various events. Salary range: $50,000-$55,000 DOE Cancer Support Community Valley/Ventura/Santa Barbara is a non-profit organization providing supportive care to cancer patients/survivors and their families at no cost. As an integral member of the Cancer Support Community team, the Program Manager is responsible for coordinating ongoing programs and developing mission-focused special events, fulfilling participants’ needs, supporting the Clinical Team’s mission delivery, and cultivating and maintaining positive relationships with community partners. Essential Duties/Main Responsibilities: Program Management: Responsible for developing, implementing, and executing ongoing and new programs tailored to the needs and interests of community members impacted by cancer. Educational Workshops & Social Events: Oversees planning and execution, including recruiting speakers, coordinating logistics, hosting events, and conducting post-event surveys in collaboration with the Program & Clinical Director, staff, and volunteers. Wellness Classes: Ensures smooth operation of existing classes and implements new ones based on community needs. Program Promotion & Marketing: Updates the website, newsletter, and social media; creates program materials such as lists, flyers, and press releases in collaboration with the Development Coordinator. Stakeholder Relationships: Builds and maintains positive relationships with workshop speakers, class instructors, program volunteers, and other stakeholders to foster successful collaborations. Program Database Management: Collects and accurately enters attendance data into the program database and generates reports as needed. Community Needs Assessment: Conducts surveys and analyzes results to ensure programs align with the community's evolving needs. Participant Management & Patient Navigation: Ensures that new and existing participants receive comprehensive cancer support and resources. Patient Navigation: Addresses program inquiries through calls, emails, and visits, offering comprehensive information about Cancer Support Community programs and relevant community resources. Patient Navigation training will be provided. Referral Management: Handles referrals from community healthcare providers, ensuring referred individuals are connected to appropriate services and resources promptly and effectively. Program Materials: Ensures healthcare providers and other partners in the community are equipped with up-to-date program marketing materials. Onboarding New Participants: Manages the onboarding process, including sending New Visitor Forms, scheduling and reminding participants about Orientation/Welcome Meetings. Orientation Meetings: Conducts Orientation/Welcome Meetings, introduces newcomers to Cancer Support Community programs, and helps them navigate available services. Intake Interview Coordination: Coordinates intake interviews by connecting new participants with clinical staff. Distress Screening: Provides and collects distress screening assessments, sharing results with the Program & Clinical Director and Clinical Staff for follow-up. Database Management: Ensures accurate data entry of New Visitor Forms and participant information into the database. Clinical Team Support: Provides administrative and logistical support to ensure timely and efficient delivery of services by the Clinical Team. Program Assistance: Supports facilitators and interns with online program tools, technical needs, member rosters, and attendance sheets. In-Person Program Support: Books meeting rooms and ensures necessary supplies are available for in-person support groups, counseling, intakes, and supervision sessions. Abilities, Skills, and Knowledge – Minimum Requirements: Work Ethic & Commitment: Demonstrates exceptional engagement, reliability, and dedication to the role. Professionalism: Exhibits punctuality, dependability, and trustworthiness. Critical Thinking & Innovation: Displays excellent analytical skills to identify areas for improvement and implement creative, impactful programs. Organizational Skills: Excels in managing multiple priorities, staying organized, and effectively multi-tasking. Communication: Possesses strong written and verbal communication skills. Flexibility: Maintains a flexible work schedule to accommodate workshops and special events, including occasional evenings and weekends. Technical Proficiency: Demonstrates excellent computer literacy, including proficiency with Microsoft Office 365, Google Drive, and a willingness to learn new digital tools. Interpersonal Skills: Builds effective relationships with administrative and clinical staff, interns, volunteers, Board members, healthcare providers, and participants (cancer patients and their families). Confidentiality: Adheres strictly to confidentiality standards regarding sensitive participant information. Language Skills: Bilingual fluency in Spanish is preferred. To apply, please send all resumes to jobs@cancersupportvvsb.org with "Program Manager" as the subject. To learn more about Cancer Support Community Valley/Ventura/Santa Barbara, please visit . #J-18808-Ljbffr Greater Conejo Valley Chamber of Commerce

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