Job Description
Hi. We're Hummingbird. We're a health technology services company with a mission to improve healthcare by better leveraging existing technology. We're elevating the patient experience by reimagining how patients access care and how healthcare providers leverage their Epic platform. Join us and help build the healthcare experience we want for our communities, our families, and ourselves.
Summary Our Performance Transformation team works closely with our health system partners and within Hummingbird on specific optimization projects that improve patient access outcomes. In your permanent role with Hummingbird, you'll move from project to project creating tech-enabled, innovative results in collaboration with your project team and customer partners.
We're looking for people with experience in IT or patient access operations who have led or participated in large-scale patient access improvement initiatives in health systems using Epic.
With your focus on collaboration, respect, and innovation, join us in elevating patient access for all.
Responsibilities Here are roles we're regularly hiring on the Performance Transformation team:
As an
Engagement Leader at Hummingbird, you will manage project scopes, timelines, and deliverables, oversee and guide project teams, and enhance sales expansion opportunities. You will develop and maintain strong relationships with healthcare system stakeholders, taking a proactive approach to identifying client needs, resolving issues efficiently, and delivering value.
As an
Epic Architect at Hummingbird, you'll play a crucial role in improving healthcare by enhancing patient access. You'll manage the client relationship and lifecycle on their journey to Operate. You'll lead projects and engagements, overseeing cross-functional workstreams and ensuring successful implementation from planning to execution. Working closely with clients, you'll assess their workflows, develop comprehensive recommendations, and supervise project plans. Additionally, you'll mentor consulting teams, support playbook development, and champion innovation within the organization. Your expertise in Epic systems and healthcare operations will enable you to lead project scoping activities, define requirements, and prioritize initiatives to ensure strategic alignment and successful project outcomes.
As a
Strategic Operations Consultant or
Strategic Epic Consultant at Hummingbird, you'll be instrumental in enhancing patient access within healthcare. Working closely with clients, you'll lead small engagements or workstreams within larger projects, actively creating and managing project plans. Your role involves growing your engagement leadership skills as you collaborate with teams to implement improvements. Your expertise will be crucial in developing recommendations, supporting project execution, and fostering innovation within the organization. For
Strategic Epic Consultants, your expertise in Epic systems and healthcare operations will enable you to facilitate project scoping activities, define requirements, and prioritize initiatives to ensure strategic alignment and successful project outcomes.
As a
Sr. Operations Consultant or
Sr. Epic Consultant at Hummingbird, you'll play a vital role in executing project tasks and deliverables client projects. You'll coordinate project delivery activities within your workstream and across workstreams, ensuring alignment with other projects and dependencies for successful engagement outcomes. You will work closely with clients and Hummingbird leaders to prepare for optimizations and manage risks and change effectively.
Compensation varies based on role and experience.
Benefits are included for all employees working 30 hours per week or more.
Travel is 25-35% for client visits, training, and company events.
This position is remote. You must work from a location within the United States with consistent internet service.
Required & Desired Skills Skills and experience vary by specific role. Some examples of what we're looking for are:
- Experience in project management and service delivery, in the Patient Access and/or Epic field.
- Proven experience in patient access and/or Epic project leadership, including scoping, planning, execution, and delivery of project materials.
- Strong client management skills, with a focus on lifecycle management.
- Demonstrated ability to enhance sales expansion opportunities through client partnerships.
- Leadership experience, with a track record of successfully managing and developing teams.
- Excellent communication and interpersonal skills.
- Healthcare management consulting in the patient access and contact center domain.
- Strong proposal writing, slide and visual creation, and project pitching skills.
- Experience representing a company at industry conferences and presentations.
- Ability to work effectively in a cross-functional team environment.
- Familiarity with market trends and innovations in the Healthcare IT and patient access industry.
- Change Management and Project Management certifications.
The Hummingbird Approach We value a team that brings diverse perspectives and experiences to the work we do. While there are many ways to do this, people who are successful at Hummingbird:
- Lead with Respect by valuing kindness and working to actively foster an environment of inclusion and respect.
- Embrace Growth and seek out learning and growth for themselves and support those around them in their growth journey. They bring curiosity and an openness to innovation to all their interactions.
- Bring a Win Together mentality by approaching conflict directly, listening carefully, and seeking to understand. They problem-solve with the goal of finding successes, not trade-offs, for all involved.
Equal Opportunity Statement Hummingbird Healthcare is an equal opportunity employer committed to diversity and inclusion. We do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected characteristic. We value the talents of individuals from all backgrounds and actively seek a diverse workforce.
Our mission is to provide a fair and inclusive recruitment process for everyone, and reasonable accommodations are available to any applicant who may need them. Please reach out to talent@hummingbird.healthcare to request accommodations and we'd be happy to chat.
Job Tags
Permanent employment, Remote job,