We’re currently hiring on behalf of our partner - a fast-growing field and technical services provider in the B2B space, focused on vending, POS systems, and coin-operated machine solutions. To support their continued expansion, they are seeking a Field Operations Manager based in Chicago, Illinois , to oversee day-to-day field operations and lead a regional team.
This role is a great fit for someone with a strong background in B2B sales and services, particularly to street-level retail businesses. If you’re technically minded, skilled in inventory and operations management, and great at building trust with small business owners—this could be your next big opportunity.
What You’ll Be Doing:
Lead and manage a team of field service technicians and sales reps across the Chicago area
Oversee client services and support for existing business accounts
Recruit, train, and manage field staff while ensuring adherence to company procedures
Conduct location audits for service quality, stock/inventory, and marketing compliance
Collaborate with internal departments—sales, support, and collections—to boost operational efficiency
Build and maintain strong partnerships with local business owners and service partners
Track and improve KPIs, team performance, and customer satisfaction
Coordinate the installation, maintenance, and troubleshooting of product hardware and software
Analyze performance data and prepare regular reports for leadership
Answer and resolve escalated customer inquiries via phone and chat
Maintain detailed logs and updates within the company CRM
Manage warehouse stock control and purchasing
Requirements:
Valid driver’s license and access to a personal vehicle (work-related gas, tolls, and parking fully reimbursed)
Previous experience managing field service or technical teams
Experience working with street-level retail or service-based small businesses
Strong technical skills, especially with CRM tools and mobile-based applications
Bilingual in English and Spanish (required)
Why Join Our Partner's Team?
Casual, team-focused work environment
Thorough training on industry tools and systems
Growth-focused career development support
Competitive base salary plus bonus based on KPIs
Health Reimbursement Arrangement (HRA)
Full reimbursement for job-related travel expenses
Paid time off and flexible scheduling options
Please note: You may be asked to sign a confidentiality and non-disclosure agreement during the interview process in order to review product and commission details.
...Join to apply for the Entry Level Software Developer role at SkillStorm SkillStorm is actively seeking full-time Entry Level Software... ...Appian. We are committed to hiring and training college graduates and veterans for high?growth technology careers with our...
...Title of role: Associate Copywriter-Full-time Location: New York or Boston; Hybrid (2 days in the office required) Approved Salary Range: $51,000- $57,000 About the Role : This role is responsible for bringing the Rue La La and Gilt brand...
...us in our mission and experience why amazing health starts with amazing healthcare. For more information, visit As a Part Time Fitness Specialis t , you'll provide care to client employees in our Wellness Center located in Ridgefield, CT . The scheduled hours...
...8:00 AM - 5:00 PM with an hour lunch break. * Beginner Position or Experienced Candidate: We welcome both individuals seeking entry-level opportunities and those with relevant experience who are willing to start with a lower-paying role while progressing within the company...
...Job Description CT Assist is seeking a CRNA Anesthesia for a locum tenens job in Neenah, Wisconsin. Job Description & Requirements ~ Specialty: Anesthesia ~ Discipline: CRNA ~ Start Date: ASAP ~ Duration: 13 weeks ~40 hours per week ~ Shift: 8 hours...