Job Description

What To Expect
As a Customer Experience Specialist, Tesla Direct at Tesla, you will be the face of our brand, delivering vehicles directly to our customers' home or work addresses. Your role will involve ensuring a seamless and exceptional customer experience, from delivery to follow-up. You are part of a larger sales, service and delivery team who works closely and flexibly on all operations. You are expected to cooperate frequently and display a one-team mentality to achieve sales and delivery targets.
What You'll Do
Deliver vehicles to customers' home or work addresses, providing a professional and positive handover experience.Ensure customers are familiar with their new vehicles by explaining features, functions, and benefits.Maintain a high level of customer satisfaction by addressing any questions or concerns during the delivery process.Act as a chaser to pick up other customer experience specialists, ensuring timely and efficient coordination.Manage delivery schedules and logistics to meet customer expectations.Provide feedback to the sales and delivery teams to improve processes and enhance customer satisfaction.
What You'll Bring
Full UKdriving licence with no more than 6 points.Excellentinterpersonal skills with a natural ability to build rapport and engage withcustomers.Strongorganizational skills with the ability to manage multiple priorities in afast-paced environment.Proventrack record of delivering excellent customer experiences.Customer-focused with a positive and professional attitude.Flexibilityto work on weekends and evenings as required. Strongorganizational skills with the ability to manage multiple priorities in afast-paced environment.A passionfor Tesla's mission to accelerate the world's transition to sustainable energy.

Job Tags

Full time, Part time, Work from home, Weekend work, Afternoon shift,

Similar Jobs

7th Judicial District Attorney's Office

Deputy District Attorney Job at 7th Judicial District Attorney's Office

...*: Full-time *Salary:* Salary: $84,000.00 - $95,000.00 per year DOQ plus benefits. *Benefits*: Dental insurance Health insurance Life insurance Vision insurance Retirement Accounts *Work Location*: Montrose, Delta, Gunnison, San Miguel...

Middletown Valley Bank

BSA/Fraud Analyst - In Office Job at Middletown Valley Bank

...Job Description Job Description Functional Title: BSA/Fraud Analyst Reports to: BSA Officer Grade: 5 FLSA: Exempt Date: November 2025 Middletown Valley Bank is a growing organization, and we are looking for people who believe in providing an Absolutely...

Veracyte, Inc.

Director, Corporate Communications Job at Veracyte, Inc.

...thing, and encourage each otherPosition SummaryVeracyte is seeking an experienced and strategically driven Director of Corporate Communications to lead all external communications efforts for the company. Reporting to the SVP of Corporate Marketing and Communications...

Lumecg

Data Scientist (Remote/Part-time) Job at Lumecg

...Consulting Group , a Sacramento-based IT consulting company, is seeking a skilled Data Scientist experienced in Data Cleaning - Proficiency in Stata and Python is required (Remote/Part-time)QualificationsMasters level training or equivalent experience in survey...

Wawa

Community Care and The Wawa Foundation Intern Job at Wawa

...preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. Unlawful discrimination will not be a factor in...

Customer Experience Specialist, Home Delivery (Part Time with Full Time opportunity) - Brent Cross Job at Tesla, United Kingdom

S2JtekJSa0dPRlVvcVlNMXhXWHBKSEJoaEE9PQ==