Job Description

Job Description

The Certified Retail Pharmacy Technician, under the direction and supervision of a pharmacist, will assist in the preparation, dispensing, charging and delivery of medications and front-end items to patients. Patients served include all age groups.

Applicants will be placed in the appropriate job titles based on their experience and education

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• Reviews, transmits, and receives wholesaler orders as required.
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• Demonstrates and understanding and ability to use current equipment including robotics, electronic workflow systems, printers, computers, fax machines, telephones, POS, etc.
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• Communicates with third party payers to obtain adjudications of prescription claims.
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• Interprets, performs necessary pharmaceutical calculations and enters prescriptions the into pharmacy information system for pharmacist review. Completes all necessary documentation.
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• Answers telephone using appropriate verbiage, screen and triage inquiries.
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• Assists patients at drop off and or pick up and obtains pertinent patient information for inclusion into electronic profile.
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• Prepare and compound medications (i.e. solutions, creams, and ointments) under the supervision of the pharmacist.
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• Accurate preparation, labeling and packaging of medications for dispensing under the supervision of the pharmacist.
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• Daily contact with patients, nursing personnel, physicians and other ancillary UPMC employees.
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• Performs other duties as assigned.
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• Travels among UPMC facilities when necessary and as directed to complete assigned pharmacy activities.
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• Participates in Performance Improvement as it relates to the department.
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• Promotes Mission, Vision, and Values of UPMC System.
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• Maintains pharmacy in clean, orderly and safe manner by restocking shelves, cleaning workstations, returning medications to stock, etc.
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• Assists in training new employees and pharmacy students with regard to work procedures.
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• Participates in special projects as required or assigned.
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• Assists Pharmacist and Medication Transition Coordinators with medication delivery and patient care.
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• Displays teamwork by actively supporting department changes and willingly and proactively assists co-workers. Assures work for each shift is completed prior to departure.
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• Understanding and compliance with handling procedures of all controlled substances.
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• Inspects medications in assigned areas (i.e. prescription and front-end). Removes expired products and completes documentation.
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• Assists in the creation, handling, and maintenance of a variety of pharmacy records to promote efficient operation of the pharmacy and assure regulatory compliance.
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• Assists in proper inventory maintenance of drugs and supplies ordered and stored by the pharmacy.
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• Employment experience required (one of the following is required):\n
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  • Previous pharmacy technician experience and certification by the Pharmacy Technician Certification Board (PTCB).
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  • Bachelors degree and certification by the Pharmacy Technician Certification Board (PTCB).
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  • Successfully completes all assigned annual competencies.
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  • Certification by the Pharmacy Technician Certification Board (PTCB) obtained and maintained including required continuing education credits.
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  • Prior retail pharmacy experience preferred.
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Licensure, Certifications, and Clearances:

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• Valid Pennsylvania Drivers License required for Retail Pharmacy Technicians at UPMC Hanover.
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• Act 34
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UPMC is an Equal Opportunity Employer/Disability/Veteran

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