Job Description

Appliance Service Technician Join to apply for the Appliance Service Technician role at CSC ServiceWorks . The CSC ServiceWorks Story: At CSC ServiceWorks, we make everyday life easier for 40million people across the U.S. and Canada. With nearly 100 years of experience and a team of 2,300 professionals, we power communities with innovative laundry and air solutions built on trust, respect, and integrity. Join us and be part of a company that combines technology, service, and purpose to create lasting impact. Overview Are you a problem‑solver who loves to be out in the field? Our Appliance Techs provide mechanical repairs to washers and dryers at customer and client locations within their assigned region. Appliance Technicians keep our machines running smoothly to meet customer expectations or the need for repeated service needs. The ideal candidate is someone who enjoys working independently and has a very strong mechanical aptitude. Key Responsibilities Service and Repair: Diagnose, troubleshoot, and repair appliances such as washing machines, dryers, and air‑vending machines. Ensure all repairs are carried out efficiently and in accordance with manufacturer guidelines and safety standards. Maintenance: Conduct routine maintenance and preventative services on appliances to ensure optimal performance and extend their lifespan. Includes cleaning, lubricating, replacing worn‑out parts, and adjusting settings as necessary. Customer Service: Interact with customers professionally and friendly, addressing concerns and providing accurate information regarding the repair or maintenance process. Offer advice and recommendations on appliance usage, care, and maintenance to prevent future issues. Documentation: Maintain detailed records of service calls, repairs performed, parts used, and other relevant information. Prepare service reports and update the internal database with accurate and up‑to‑date information. Parts and Inventory Management: Monitor and manage inventory levels of spare parts and tools. Order necessary parts and equipment to ensure the availability of required resources for efficient repairs and maintenance. Safety Compliance: Adhere to all safety protocols and guidelines while working with electrical systems and appliances. Ensure personal safety and the safety of customers’ property during service calls. Benefits & Perks Work Life Balance! 75% Employer Contribution to Medical, Dental, and Vision insurance Health Savings Account with Employer Contribution Year‑round Work & Paid Training Company Paid Life, Short‑term, and Long‑term Disability Insurance 401(k) with generous Company Match Paid Time Off (PTO) & Holiday Pay Flexible Spending & Health Savings Account Employee Discounts: Travel, Theme Parks, Home & Auto Insurance and more! Education Reimbursement Program Paid employee Referral program What We’re Looking For Valid Driver’s License Ability to pass pre‑employment screening Previous experience in appliance repair or a related field is preferred. Good interpersonal and communication skills to interact with customers effectively. Ability to work independently and manage time efficiently. Physical stamina and dexterity to handle and maneuver heavy appliances. Basic computer skills for documentation and communication purposes. Must be able to lift up to 75 pounds and will frequently work in a variety of environmental conditions (both weather and non‑weather related). Equal Opportunity Employer Statement CSC ServiceWorks is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Seniority Level Entry level Employment Type Full‑time Job Function Information Technology Consumer Services Location Boca Raton, FL How to Apply \ Visit our Careers Website at to learn more about this opportunity and other benefits of working for CSC ServiceWorks. #J-18808-Ljbffr CSC ServiceWorks

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