Job Description

About the Role

We are seeking an experienced  Administrative Professional  who thrives in a  high-volume, fast-paced environment  and is eager to contribute to a growing company. The ideal candidate will be proactive, organized, and customer-focused, with strong administrative and accounting support skills.

Ideal Candidate Qualifications

• Minimum 5 years of experience  in administration, customer service, or order processing
• Strong understanding of  accounting principles  (A/P, A/R, invoicing, etc.)
• Highly organized , detail-oriented, and capable of managing multiple responsibilities without oversight
• Takes initiative and  ownership  of tasks beyond assigned duties to support overall company success
• Possesses excellent  problem-solving skills , able to resolve issues independently
• Demonstrates a  positive, customer-first attitude —every phone call answered with a smile in their voice and a commitment to excellent service
• Thrives under pressure  and handles multiple priorities efficiently and effectively
• Proficient in  Microsoft Word, Excel, internet navigation , and able to quickly learn custom Windows-based enterprise software
• Bilingual in English and Spanish  preferred (not required)
• Inventory management experience  is a plus

Duties may include, but are not limited to:

• Primary responsibility in  Accounts Payable, Accounts Receivable, or Invoicing
• Performing  general administrative duties
• Responding to  customer inquiries , ensuring prompt resolution of issues
• Tracking workflows and holding team members accountable for task completion
• Answering phones , taking and processing customer orders, directing calls, and taking messages
• Communicating clearly with customers, coworkers, and vendors to  relay information and resolve issues
• Organizing and maintaining customer files;  matching picking tickets, delivery documents , and filing completed orders
• Entering and monitoring  claims  for returns, cancellations, and damaged items
• Issuing  purchase orders  for approved company expenses
• Responding to customer requests for  certificates of liability insurance  or  proof of workers’ compensation coverage
• Collaborating closely with the  warehouse team  to manage and spot-check inventory

Monday – Friday | 8:00 AM – 5:00 PM  

Additional hours may be required to meet deadlines and business needs.

Benefits

Work with a dynamic team, Holiday pay, 2 weeks VTO, 1 week STO, Retirement Match Plan after 1 year, Health, Dental, and Vision Insurance available

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