Work From Home Technical Support Agent Job at Guggenheim Partners LLC, Houston, TX

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  • Guggenheim Partners LLC
  • Houston, TX

Job Description

**Job Title: Work From Home Technical Support Agent****Job Type: Full-time****Location: Houston, TX****Salary Range: $18 to $29 per hour****Job Overview:**Guggenheim Partners LLC is seeking a motivated and skilled Technical Support Agent to join our team. This is a remote position, allowing you the flexibility to work from the comfort of your own home. As a Technical Support Agent, you will be responsible for providing top-notch technical support to our clients, troubleshooting issues, and ensuring a seamless customer experience.**Responsibilities:**- Provide technical support to clients via phone, email, or chat- Troubleshoot technical issues and provide solutions in a timely manner- Document all customer interactions and resolutions accurately- Collaborate with team members to improve processes and enhance customer satisfaction- Stay up-to-date on industry trends and technologies to better assist clients**Requirements:**- Previous experience in technical support or a related field- Excellent communication skills and a customer-oriented mindset- Strong problem-solving abilities and attention to detail- Proficiency with computer systems and software applications- Ability to work independently and efficiently in a remote setting**Please note that as an equal opportunity employer, we do not inquire about criminal backgrounds during the hiring process.**If you are a proactive and dedicated individual with a passion for technology and customer service, we encourage you to apply for the Work From Home Technical Support Agent position at Guggenheim Partners LLC. Join us in our mission to provide exceptional support to our clients and make a positive impact in the industry.
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Guggenheim Partners LLC

Job Tags

Hourly pay, Full time,

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