Job Description

Leads major research projects. Employs a range of methods; plans and conducts research; analyzes and communicates findings. Builds strong relationships with stakeholders in different disciplines; influences their strategic priorities. Crafts research strategy with stakeholders aligned to product and design strategy. Examines analytics data to inform research strategy and qualitative insights. Works with designers and product managers to ideate and iterate on solutions. Creates use cases, anchored in research insights, and prioritizes via u . Recruits independently and conducts work compliantly. Mentors more junior researchers. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com . To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: . Required Skills & Experience Understanding and experience with a variety of UX research methods, such as usability testing, interviews, surveys, card sorting, workshops, and more. Experience using relevant tools for research analysis (e.g. Qualtrics, Excel, Tetra Insights) to expert level. Experience and demonstrable understanding of the nuances of researching in different contexts (remote / in person / unmoderated /moderated). Bachelor's or master's degree. Nice to Have Skills & Experience Degree in human factors, psychology, design, anthropology, or other relevant subject area. Experience using the Jobs to Be Done framework. Experience with Generative AI Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law. Insight Global

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