Technical Support Engineer Job at CROWDCONSULTANTS, United States

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  • CROWDCONSULTANTS
  • United States

Job Description

YOUR MISSION

  • Serve as a specialist on the  Digital Thread functionality platform
  • Document and deliver product feedback and new requirements from the field
  • Verify the operability of product configurations within the customers' environment
  • Serve as the technical liaison and collaborate with the engineering team to share knowledge and insight gained through customer engagements and conduct training for onboarding new customers
  • Work closely with internal and external technical stakeholders to ensure deployment and integration within customers’ CaaS environments
  • Maintain relationships with partner teams and clients (internal and external) and present technical opportunities in a consulting capacity

 

YOUR EXPERIENCE & TALENTS

  • Proven track record as an Engineering work or Technical Support ideally in the Defense Industry
  • Proficiency in troubleshooting and debugging enterprise software including the capability to diagnose browser-based errors and knowledge of container microservices
  • Ideally experience with management products such as MATLAB, PDMLink (Legacy PDM from PTC), Openshift, Docker, CVDoors, and CV Classic Doors
  • Experience coding in development and Programming languages (e.g., Java, Python, C++, Objective-C, JavaScript, REST API, HTML, CSS) and Cloud Environments (AWS, Azure, GCP) would be a plus
  • Knowledgeable in CAD, SysML, PLM, MBSE , or other common engineering software
  • Excellent analysis skills the ability to develop processes and methodologies and familiarity with project management tools
  • Must be authorized to work in the U.S . without company sponsorship and willing to travel (25%) to undertake missions into the business centers

  BENEFITS OFFERED BY CROWDC ONSULTANTS

  • Choose the hiring model that best adapts to your needs. We are flexible.
  • Top-executive-level mentors from our strong network
  • International and diverse workplace with challenging responsibilities
  • Add a renowned client to your projects’ list
  • 5-star employer recognized on Glassdoor and Kununu as well as by multiple awards as pioneers in New Work
  • Free support in administrative matters, e.g. invoice processing and travel expenses

 

PERFECT MATCH? We look forward to receiving your application!

QUESTIONS? Please contact Khanyisa at +49 30 233 291 740

RECOMMENDATIONS? We’ll reward the successful placement of your recommendation with EUR 500

Job Tags

Flexible hours,

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