Job Description

Technical Program & Project Management Intern Location: Miami, Florida Time Type: Full time Posted On: Posted 2 Days Ago End Date to Apply: November 21, 2024 (17 days left to apply) Job Requisition ID: R23665 *** This is not a remote internship. Must be located in Miami. *** Summary of the Role: This internship offers a unique opportunity to work closely with a team of senior program and project managers who are driving critical data center projects and Azure migration programs. The intern will focus on streamlining project management processes, optimizing tools usage such as Jira, Confluence, SharePoint, ServiceNow, and internal automation systems, and supporting the team’s efforts to improve efficiency in project delivery. In this role you'll: Process Improvement: Analyze current project management workflows and identify areas for improvement to enhance efficiency and reduce bottlenecks. Tool Automation: Implement automation solutions for project management tools (ServiceNow, Confluence, etc.) to reduce manual tasks and streamline reporting and collaboration. Data & Metrics: Assist in setting up dashboards and reporting structures to track project KPIs and milestones, providing actionable insights to the team. Documentation & Knowledge Management: Help create and maintain comprehensive project documentation in Confluence and SharePoint, ensuring consistency and accessibility. Cross-functional Collaboration: Support the senior program managers in coordinating with technical teams and stakeholders using data centers and or part of the Azure migration projects. Project Tracking: Assist in tracking timelines, risks, and deliverables for ongoing projects, ensuring alignment with strategic objectives. Process Streamlining: Within the first 2 months, identify and implement at least 3 process improvements to enhance efficiency across project workflows. Tool Automation: By the end of the internship, automate 50% of manual tasks in Confluence, reducing team workload and improving response times. Dashboard Setup: Develop and deploy a project performance dashboard within 60 days to track and report on key project metrics (timelines, risks, resource allocation) using ServiceNow. Documentation Management: Ensure that 100% of project documentation is structured, organized, and accessible in Confluence by the midpoint of the internship. Project Support: Provide direct support to at least 2 project managers, contributing to more efficiency and productivity in using our processes. About the Ideal Candidate: Educational Background: Pursuing a degree in Business, Computer Science, Project Management, or an MBA. Technical Knowledge: Familiarity with project management tools (Miro, Confluence, ServiceNow) and a basic understanding of cloud platforms (Azure preferred). Analytical Skills: Strong ability to analyze processes, identify inefficiencies, and propose solutions. Automation Skills: Basic experience with automation tools or scripting is a plus. Communication: Strong verbal and written communication skills, with the ability to collaborate effectively in a cross-functional team environment. Working at Amadeus, you will find: A critical mission and purpose: At Amadeus, you will be powering the future of travel and pursuing a critical mission and extraordinary purpose. A truly global DNA: Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture. Great opportunities to learn: Learning happens all the time and in many ways at Amadeus, through on-the-job training, formal learning activities, and day-to-day interactions with colleagues. A caring environment: Amadeus fosters a caring environment, nurturing both a fulfilling career and personal and family life. We care about our employees and strive to provide a supportive work environment. A complete rewards offer: Amadeus provides attractive remuneration packages, covering all essential components of a competitive reward offer, including salary, bonus, equity, and benefits. A flexible working model: We want our employees to do their best work, wherever and however it works best for them. A diverse and inclusive community: We are committed to leveraging our uniquely diverse population to drive innovation, creativity, and collaboration across our organization. A Reliable Company: Trust and reliability are fundamental values that drive our actions and shape long-lasting relationships with our customers, partners, and employees. Application Process: The application process takes no longer than 10 minutes! Create your candidate profile, upload your Resume/CV and apply today! Diversity & Inclusion: Amadeus is an Equal Employment Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or a related medical condition), ancestry, national origin, age, genetic information, military or veterans status, sexual orientation, gender expression, perception, or identity, marital status, mental or physical disability status, or any other protected federal, state, or local status unrelated to performance of work involved. Amadeus endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at accommodations@amadeus.com. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. About Us #J-18808-Ljbffr

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