Job Description
About the Organization Warped Wing Brewing Co. is a Dayton craft brewery inspired by Ohio's rich history of innovation and invention. We are committed to carrying that spirit forward by brewing new proprietary beer styles along with original 'warped' interpretations.
Open Date 4/30/2025
Position Taproom Manager
Category Management
Description Summary The Taproom Front of House (FOH) Manager plays a key role in delivering a high-quality guest experience by leading front-of-house operations in the taproom. This position blends customer service, team leadership, and operational excellence to create a welcoming, efficient, and branded environment that reflects the culture and quality of Warped Wing Brewing Company.
Duties and Responsibilities Staff Management & Supervision - Hiring & Training: Recruit, onboard, and train FOH staff including bartenders, servers, and hosts. Ensure staff are well-versed in beer offerings, guest service standards, and safety protocols.
- Scheduling: Develop and maintain staff schedules with appropriate coverage based on projected volume while managing labor cost targets.
- Coaching & Supervision: Provide daily leadership and coaching. Monitor performance, address issues, and recognize success to promote a motivated team.
- Conflict Resolution: Resolve team and customer conflicts professionally and promptly.
Customer Experience Management - Guest Relations: Foster a warm, welcoming taproom environment. Address guest feedback to continuously improve the customer experience.
- Service Standards: Ensure all food and beverage are served promptly, accurately, and in line with Warped Wing standards.
- Ambiance Oversight: Maintain music, lighting, cleanliness, and overall vibe of the space.
- Event Execution: Lead coordination of taproom events including trivia nights, live music, and beer releases.
Operational & Administrative Duties - Inventory Oversight: Monitor beer, bar supplies, and FOH consumables. Rotate product and manage waste to control costs.
- POS Management: Ensure staff are trained and transactions are handled accurately. Oversee tip outs, sales reports, and cash handling.
- Compliance: Enforce food safety, cleanliness, and responsible alcohol service in compliance with state and local laws.
- Budgeting & Ordering: Partner with management to order FOH supplies and manage department budgets.
Team Collaboration & Communication - BOH Coordination: Collaborate with the kitchen and brewing teams to ensure a seamless guest experience across departments.
- Pre-Shift Meetings: Lead daily shift huddles to align on goals, specials, and updates.
- Reporting: Share weekly and monthly reports with leadership including sales data, staff updates, guest feedback, and operational highlights.
Qualifications - Proven leadership in a fast-paced, guest-facing environment
- Strong interpersonal and conflict resolution skills
- Knowledge of craft beer and food pairings preferred
- Experience managing POS systems, inventory, and ordering
- Strong attention to detail and operational efficiency
- Sales-focused mindset with upselling and event promotion experience
- Must hold or obtain required alcohol service certifications
Exempt/Non-Exempt Non-Exempt
Full-Time/Part-Time Full-Time
Shift Rotating Days and Evenings
Location Pay Range EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
This position is currently accepting applications. Warped Wing Brewing Company LLC
Job Tags
Full time, Part time, Local area, Shift work, Night shift, Afternoon shift,