System Administrator Job at Open Systems Technologies, New York, NY

  • Open Systems Technologies
  • New York, NY

Job Description

A financial firm is looking for a System Administrator to join their team in New York, NY. 

Compensation: $70-100k


Perform hands-on fixes at the desktop and server level, including installing and upgrading software, installing hardware, and configuring systems and applications; Test fixes to ensure problem has been adequately resolved

Provide technical assistance and support for incoming concerns and issues related to systems, software and hardware

Run diagnostic problems to resolve problems

Report significant and recurring issues to the IT management

Manage desk moves and changes

Build workstations and backend system using custom images as needed

Adhere to all IT security policies and assist in enforcing and monitoring IT security policies

Business Continuity Planning/Disaster Recovery planning (BCP/DR)

Monitor overall infrastructure environment (SAN, Exchange, Network..etc)

Cybersecurity alerts monitoring and remediation


A Bachelor's Degree in Computer Science, Computer Engineering or a related field

4+ years' experience in a desktop and infrastructure support role 

Strong diagnostic/ troubleshooting skills, must have an innate curiosity and interest in IT

Ability to adapt to changing business processes, technologies, and environments

Working knowledge of Win10,11. Windows server 2019/2022

Working knowledge of Active Directory, Exchange, VMWare

Working knowledge of TCP/IP protocol stack

Working knowledge of routers, firewalls, switches; Cisco troubleshooting in particular

Working knowledge of Citrix XenDesktop stacks, Netscaler, Load Balancing, Virtual Desktop

Working knowledge of Thin client setup and controls

Working knowledge of applications, especially advance Outlook helpful- as is PowerPoint, Excel, Word

Working knowledge of the following software configurations: Bloomberg, Bloomberg add-in troubleshooting, Microsoft package, Acrobat, and web browsers

HVAC and UPS knowledge a plus

Knowledge of the following:

Active Directory:

DNS, DHCP, Printing Management, Group Policy Management, LDAP, ADSI

Client components and permissions

Password reset, enable and disable accounts

Windows 10,11, basic Mac:

IP stack knowledge; TCP/UDP

PC rebuild, hardware replacement

Profile migration tasks

Windows Server:

Strong NTFS permissions

Always On Clustering

DHCP/DNS/Group Policy (GPO)


SQL Server – install, configuration, backup and restore

Virtual Stacks:

VMWare, ESXI, vCenter, vMotion, vSwitch

Citrix XenDesktop VDI

Site Recovery Manager


Repair maintenance, configuration

Software/Hardware Procurement:

Purchasing, configuring and troubleshooting

Software Configuration:

Bloomberg, Bloomberg add-in troubleshooting

Microsoft package knowledge

Java, Acrobat, Browsers (IE, Chrome, FireFox)

System Maintenance:

System patches upgrade pre-testing and deployment

Remote Access / Support:

Software dual factor knowledge

Citrix Workspace troubleshooting on PC/Mac for home users

Support for remote office end-users

Unified Communications:

Webex, GoToMeeting, GoToAssist, BlueJeans, Zoom, Teams, Polycom IP Video Systems

Cisco IP phone configuration knowledge, Install and troubleshoot

Move Add Change (MAC):

Desktop/End-Users moves

Travel Requirements:

Co-lo data center visits

Driving is required

Off Hours and Weekend Support:

Help with any off hours requests and might require travelling to the office for any emergency issues


VoIP switches and Non-VoIP Switch stacks

Cisco Unified Routers/Switches

Firewall (Cisco, Palo Alto)





ESXi, vCenter

vSphere management

SRM (Site Recovery Manager)


EMC SAN knowledge

EMC RecoverPoint


Cisco UCS blades

Cisco MDS

Cisco Fabric Interconnects


Basic Unix skills

K8s, Docker, Containers



Backup Knowledge:

Veritas Enterprise Vault, Cloudberry, Google Cloud Storage

Dell Avamar, Data Domains

S3 buckets


Netscaler, NLB

Citrix MCS, XenDesktop VDI

Cloud Knowledge:

GCP, Azure, AWS concepts

Programming (Plus): 

Python, C, C++, C#, Bash

Terraform, Ansible, Puppet

Github, Bitbucket, Git

SQL Query language –Good to have.


Knowledge of how AC system works


Data Center UPS knowledge


(phone number removed)

Job Tags

Permanent employment, Remote job, Weekend work,

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