Position Summary
Strategically plans for the human resources needs of the bank including talent acquisition, organization development, DE&I, employee engagement, talent management, L&D and career development for the purpose of meeting the Bank's mission, goals and objectives. Directs, implements, and oversees human resources policies and activities including talent acquisition, compensation, payroll, benefits, training, employee relations, performance management and communications.
Responsibilities
Supports and advises the Management Team on all employment matters including staffing, compensation, employee engagement, performance management and training in order to support the strategic plans, missions, profitability and growth of the Bank.
Develops and implements human resources policies to meet organizational needs and comply with state and federal laws.
Develops programs for and oversees management of human resources activities such as workforce planning, recruitment, performance management, payroll, benefits, employee relations and unemployment issues.
Manages overall compensation program; developing a strategy to maintain competitive advantages for recruitment and retention. Updates and reviews compensation program on an annual basis.
Oversees and manages the Bank's Diversity, Equity, and Inclusion initiatives.
Manages the administration of all group benefit plans, evaluating cost effectiveness, negotiating contracts with carriers and vendors or outside administrators. Oversees day to day functionality of all benefit programs.
Directs human resource and benefit communications through the Bank's intranet or other means to ensure all employees have access to pertinent information regarding their pay, benefits and other disclosures
Manages the payroll function. Ensures record keeping and reporting requirements are accurate, timely and comply with record retention laws and regulations.
Directs the development and maintenance of human resources information systems to improve the efficiency of the human resources department.
Manages the bank's talent acquisition and talent management programs. Recruits and consults with hiring managers for placement, promotion or transfer of staff. Manages the bank's succession and career development plans for key positions, in collaboration with the Management Team.
Oversees and ensures compliance with all Federal and State regulatory leave and equal opportunity laws, (including, but not limited to FMLA, PLA, ADA, ACA, Affirmative Action, EEOC, OFCP, Title VII, and COBRA)
Oversee the Learning and Development department including: new hire on-boarding, Teller and platform training, compliance training, skill assessments and requisite remedial training as well as soft skills training and development. Oversees the management of the Supervisor Training Program, Mentor Program, shadowing opportunities and Management Training Program.
Manages the bank's annual employee engagement survey: analyzes results and recommends action plans and programs to enhance the bank's culture and further engage, develop and retain talent.
Attends regularly scheduled meetings with staff to exchange information and provide ongoing support and problem resolution.
Evaluates and advises on the impact of long range planning of new programs/ services and regulatory actions as they impact the human resources of the Bank.
Analyzes trends at each location in turnover, hiring, promotions, separations, and grievances to determine support or action needed to adjust unfavorable trends.
Consults with outside legal counsel when necessary.
Responds to inquiries regarding policies, procedures, and programs.
Serves as the Bank's Sexual Harassment, Equal Employment Opportunity and Affirmative Action Officer.
Performs duties of the S.A.F.E. Act Officer to ensure all mortgage loan originators are properly registered and oversee annual training for the Act.
Develops human resources budget and reviews status on regular basis.
Participates on management committees as requested.
Actively participates in community programs/ events to promote customer and community awareness of the bank.
Supervisory Responsibilities
Number of employees supervised: 4
Title(s) of employees supervised: AVP, Learning & Development, Senior HR Generalist, Payroll & Benefits Specialist, HR Assistant
Experience
Bachelor's degree or equivalent; ten plus years related human resources management experience; or equivalent combination of education and experience. Professional designation SHRM-SCP desired.
Core Competencies
Village Banker - Provides the Village Bank experience and delivers on the Preferred Banking Pledge by extending exceptional service to both external and internal customers. Is a respectful, cooperative, and supportive team member. Supports the Bank's overall initiatives in the community through active involvement and participation.
Communication - Uses effective, clear communication and active listening skills with internal/external customers. Shares timely and accurate information to the relevant audience, including appropriate follow-up. Uses a professional tone both orally and in written communications. Respectful of the views and opinions of others.
Problem Solving - Identifies problems and considers contributing factors. Seeks and considers input from others. Recommends alternatives. Exhibits good judgment in decision-making. Implements a timely solution as appropriate.
Initiative - Proactively looks for ways to add value to the customer experience. Makes suggestions for process improvement and workflow efficiency. Takes action when appropriate. Seeks new opportunities to increase job skills and knowledge.
Risk Management - Adheres to and administers BSA, OFAC, anti-money laundering, CIP and security policies and procedures in order to limit risk and exposure to the Bank and its customers. Complies with all Bank policies and government regulations. Performs well in audits, as applicable.
Dependability - Consistently produces a great quality work product. Is accurate and timely. Meets established deadlines. Maintains a positive attendance record by being punctual and reliable.
Management/Leadership (if applicable) - Establishes respect and trust of the staff; exemplifies the behaviors of a Village Banker and shares the Bank's values to inspire the team to work towards the Bank's mission, goals and objectives; defines and delegates responsibilities; creates a motivating team environment; provides consistent feedback via one-on-one and/or team meetings; mentors, coaches, recognizes and rewards employee performance; offers opportunity and develops employees to meet their full potential.
The Village Bank is an Equal Opportunity Employer The Village Bank is committed to the policy of providing equal employment opportunities for employment, training, compensation, transfer, promotion, and other aspects of employment for all qualified applicants and employees without regard to sex, race, creed, color, religion, national origin, age, sexual orientation, gender identity or expression, veteran status, physical or mental disabilities, genetics or any other status protected by law.
Position Competencies
Strategy : Manages the strategic direction of assigned areas.
Recruitment and Onboarding : Including recruitment strategy, candidate/employee experience, and management of related systems.
Performance Management and Employee Engagement : Including Employee Relations, Corporate Communications, and related systems and platforms.
Talent Management, Organization Development, and Career Development: Including succession planning, employee development, and training.
DE&I
Compensation, Benefits, and Payroll: Including management of programs and systems.
Physical Requirements
The employee must occasionally lift and/or move up to 10 pounds.
Security and Conduct
All employees are to follow prescribed security procedures, policies and banking regulations to ensure strict compliance with all regulations, the safety and well-being of the bank and its employees. In addition, adherence to the BSA policies and procedures designated to the position and the ability to recognize and appropriately report suspicious activity to the BSA Officer are an important component of each job. Any information acquired through the business of the bank is to be treated as strictly confidential information not to be improperly divulged to unauthorized individuals. The Bank's objective is to provide customers and the communities we serve with high quality personalized service, innovative products and sound financial assistance, creating challenging career opportunities for our employees and a work environment that encourages their input and continued development. We maintain a professional atmosphere for our customers as well as for our employees and expect all employees to adhere to the code of ethics and dress code at all times. It is the policy of the Bank that employees maintain a working environment that encourages mutual respect, promotes civil and congenial relationships among employees and is free from all forms of harassment and violence. Overall compliance with the Bank's policies, security and codes of conduct are equally important in meeting overall performance objectives of the position.
Disclaimer
This is intended to describe the general nature and level of the work being performed by employees in this position. It is not intended to be a complete list of all responsibilities, duties, and skills required for this job classification. Managers may, at their discretion, assign or reassign duties and responsibilities to this job at any time.
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