ServiceNow Business Analyst Job at Futran Tech Solutions Pvt. Ltd., New York, NY

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  • Futran Tech Solutions Pvt. Ltd.
  • New York, NY

Job Description

Job Title: ServiceNow Business Analyst


Location: New York, NY (onsite)


Duration: Contract


Need only Visa Independent candidates

Job Description:

  • Minimum of 8+ years of experience as an ITSM business analyst
  • Minimum of 5+ years of experience working with the ServiceNow platform as an business analyst
  • Minimum of 5+ years of experience working with as an implementation partner to assist organizations in ServiceNow migrations
  • Understanding of the Incident, Problem, Change, Configuration, Knowledge, and Request Management processes
  • Experience in test plan creation and execution, including automated test scripts
  • Experience implementing systems using the Agile/Scrum methodology, including the user of Jira
  • Experience in the System Development Life Cycle (SDLC) processes including client requirement analysis and system design
  • Experience designing and implementing IT process workflows, procedures, and technical standards
  • Solid understanding of service management as it pertains to IT services
Futran Tech Solutions Pvt. Ltd.

Job Tags

Contract work,

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