Job Description
Job Opportunity: Server
Location: San Francisco, CA
Pay: $18.67 per hour plus tips (Average of $65 per hour)
About Us:
At Chotto Matte, we're not just about food but about crafting unforgettable experiences. Our Nikkei cuisine is served in a dynamic, contemporary setting that resonates with modern sensibilities. We're passionate about people and unwavering in our commitment to quality. Our journey is only beginning as we continue to expand globally, with upcoming openings in Riyadh, Dubai, Georgia, and Manchester!
Role Overview:
As the Server of Chotto Matte, you will provide an exceptional dining experience for our guests. You will be responsible for ensuring that guests have a memorable Chotto experience. Your ability to provide excellent customer service and maintain a positive attitude will be key to your success in this role.
Key Responsibilities:
Monitor guest satisfaction and promptly address any issues or requests.
Make sure that food and beverages are on the table promptly.
Process payments and handle cash and card transactions.
Maintain a demeanor of professionalism and excellence in service delivery.
Assist with service of special events and private dining experiences.
Collaborate closely with other departments to optimize operational efficiency.
Ensure all dining areas are stocked with necessary supplies.
Champion health, sanitation, and food safety protocols at all times.
Proactively identify and address potential hazards.
Maintain impeccable personal hygiene, adhere to uniform standards, and exemplify conduct expectations.
Embrace ongoing learning and development opportunities to enhance skills and contribute to departmental goals.
Physical Demands:
Ability to move with agility, stand for extended periods, and bend as necessary.
Occasional lifting and/or moving of items up to 50 lbs.
Preferred Qualifications:
Previous experience as a server in a high-end restaurant is preferred.
Knowledge of food and beverage pairing is a plus.
Strong attention to detail and ability to multitask in a fast-paced environment.
A naturally friendly and positive demeanor coupled with solid communication skills.
Self-motivated with a dedication to personal and professional growth.
Ability to work flexible hours, including weekends, evenings, and holidays.
What We Offer:
Competitive hourly wage plus tips.
Fast-track career progression opportunities supported by comprehensive training.
Enjoy a 50% discount at all Chotto Matte restaurants when dining with us.
Recognize and reward outstanding performance with our staff recognition program and incentives.
Comprehensive benefits package including medical insurance, pet insurance, and commuter benefits.
Access to an irrevocable Health Reimbursement Arrangement (HRA).
A 401(k) plan featuring a 50% matching contribution.
Join Us:
If you are passionate about providing excellent service and want to be part of a dynamic and innovative team, we would love to hear from you.
Chotto Matte is an Equal Opportunity Employer (EOE) committed to creating a diverse and inclusive workplace. We do not discriminate against any applicant or employee based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or any other protected category under applicable law. We are dedicated to providing a work environment that values and respects individuals of all backgrounds.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
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