Senior Content Designer Job at JPMorgan Chase, Plano, TX

TGJXd0NoOEdPVjR0cm8wM3oyTHBLWFJnaHc9PQ==
  • JPMorgan Chase
  • Plano, TX

Job Description

Our Design and Customer Experience (DCE) organization is growing our team with a Senior Content Designer in Wealth Management. Content Designers are part of multi-disciplinary teams, including experience designers and researchers, committed to designing the future of banking.As a Senior Content Designer on our Wealth Management team, you will partner with product, experience design, research, and technology to build human-centered experiences that educate and inspire our consumer banking customers. As a member of our team, you'll create and structure content across each step of product creation, from ideation to launch.Job Responsibilities Develop content, shape design strategy and advocate for the customer in partnership with Experience Design, Research, Product Management and Engineers Ideate, discover, prototype, build and iterate to validate customer problems and deliver customer-centric solutions Participate in customer research to understand customer needs and behaviors to see how your solutions work for users, with the support and guidance of Experience Researchers Identify and incorporate different kinds of data (research findings, analytics) into content strategy Deliver content components (UI language, product education, etc.) and lead content governance and approvals process Present work, articulate strategy and impact of content decisions to leadership Actively contribute to content systems (standards, voice and tone, messaging, and accessibility libraries)Required Qualifications, Capabilities and Skills Bachelor's Degree or certification from credible bootcamp or similar accelerated learning program, or equivalent work experience Self-directed in both planning and structuring your effort and executing with expected levels of quality; you don't need someone guiding you through the work Prior work involves collaboration within design teams (with other Product Designers, UX Researchers, and Content Designers) and cross-functionally with Product Managers and Engineers Advanced skills in UX Writing and Information Architecture; Intermediate ability in adjacent skills such as User Research, Interaction Design, and Visual UI Design Experience working with brand and copy standards, including style, voice, and tone Comfortable and confident when presenting work to cross-functional teams Thorough knowledge of English language, grammar, spelling, punctuation, and usagePreferred Qualifications, Capabilities and Skills Advocate for Accessibility Guidelines and Inclusive Design practices Has helped deliver multiple successful digital products, demonstrated user-centered design approaches, and can measure design impact through data Familiarity with the organizational navigation required for content compliance, including legal and accessibility reviews Prior work shows how you used an understanding of business value and product strategy to lead to successful design outcomes

Job Tags

Work experience placement,

Similar Jobs

Aulani, A Disney Resort & Spa

Custodial- Carpet Cleaner - Full Time, $29.78/Hour Job at Aulani, A Disney Resort & Spa

Come and join the magic with Aulani, A Disney Resort and Spa! Perks and benefits may include: ~100% full coverage of healthcare for you and your eligible dependents ~ Tuition paid upfront at network schools ~ Free lunch ~ Free parking ~ Free theme park admission...

Crumbl Cookies | Millenia, FL

Shift Lead Job at Crumbl Cookies | Millenia, FL

 ...A Shift Lead is responsible for managing one of the working shifts. Shift leads are responsible for completing the duties of a Baker as well as maintaining store operations, including task instructions, attendance, and store performance. Additionally, their duties revolve... 

Echostar

Senior Electrical Avionics Engineer Job at Echostar

 ...provider of satellite products and services that recently announced disruptive in-flight entertainment and connectivity solutions for airlines. This position will design and develop the electrical systems and avionics for the connectivity system and will work closely with... 

KIDS FIRST Swim School - Springfield

Lifeguard Job at KIDS FIRST Swim School - Springfield

 ...Kids First Swim School Springfield in Springfield, VA is looking for lifeguards to join our strong team. Our Life Guards are responsible and in charge of the safety of our patrons and staff in the pool area. They ensure a safe and pleasant experience by preventing and... 

Champion Home Builders Inc.

Service Technician for Manufactured homes- Construction-Sugarcreek, Ohio Job at Champion Home Builders Inc.

 ..., OH, USA | Hourly | Full Time **Champion Home Builders, Inc.** **wants YOU!** **We are** **seeking to hire a Service Technician to join our team in beautiful Sugarcreek, Ohio...  ...main responsibility of this position is to repair common service issues associated with a new...