Job Description
Position overview:
A Sales and Marketing Support Associate is a member of Health Coalition’s internal Sales Team, responsible for supporting and assisting the team with outreach in order to generate sales and prospects. They also play an important role in ensuring customer satisfaction through accuracy and efficiency of their work. Their ability to interact effectively with customers and colleagues is essential.
Duties and Responsibilities:
Keep records of customer interactions, process customer accounts and file documents through e-CRM system.
Record sales trends and liaising with account managers to develop sales strategies.
Create and process orders in a timely manner, processing requests for rush orders, and reviewing pending orders and customer requests to ensure customer satisfaction.
Possess good Team Building, skills to process workflow through other departments, such as, Accounting, Marketing, Purchasing, and Warehouse
Conduct online research. This may include industry information, scholarly websites, and different internet resources.
Manage customer accounts, following up with customers for administrative purposes, and providing troubleshooting assistance for orders, account statuses, and other developments.
Perform data entry tasks for sales figures, metrics, and other relevant information and maintaining an organized and accessible filing system. This includes checking product availability, tracking orders, product pricing.
Handle administrative duties for the company and its executives and management teams.
Must possess telemarketing skills and active listening skills to be able to perform outbound calls and assist with lead generation
Prepare a variety of reports, supply information requests, preparing forms/documents, arrange conference calls, and schedule meetings.
Other duties as assigned.
Skills and Requirements:
Excellent Communication Skills with a Strong Command of English Language (verbal and written)
Excellent Customer Service Skills including ability to listen as well as to communicate effectively, both written and orally
Microsoft Office skills (Excel, Outlook, Word, PowerPoint and Publisher are a plus)
Highest level of professional ethics, integrity, and honesty
Passion for excellence and a strong sense of urgency
Team player; loyal to corporate goals and objectives
Excellent analytical and problem-solving skills
Must be internet savvy and able to perform various internet related tasks on a daily basis
Cooperation and concern for others, being pleasant with others on the job and displaying a good-natured, positive, and cooperative attitude, demonstrating initiative and a willingness to work
Ability to work in a fast-paced environment
Ability to multi-task, prioritize, manage time effectively, while accepting additional tasks and assignments as required.
Attention to detail, being careful and thorough in completing work tasks
Ability to assimilate new concepts and adapt to change
Education and Experience
Associate's degree or equivalent experience
Proficient computer skills, including Microsoft Office Suite or similar software
2 years related experience in sales or marketing
About the job
Full Time Position
Monday through Friday
Hours of operation: 8:30AM to 5:30PM
Onsite
US work authorization required
What’s In It for You
Health Benefits Package
PTO
401k
About Us
Health Coalition, Inc. (HCI) is a specialty pharmaceutical wholesale distributor providing "white glove" treatment to our customers on all interactions. We partner with Physicians, Hospitals, Pharmacies, Specialty Pharmacies, Home Health Care Companies and Manufactures.
We were the first distributor to introduce the 24-hour service in 1990, as we continue to operate under this service model. We are committed to the highest standards of Knowledge , Reliability , and Service , which serve as our have served as our Core Values built on the foundation of Integrity . We have been in business since 1988, nurturing a professional & positive environment with a knowledgeable team and opportunities to grow. As a family-owned organization, commitment and loyalty is a must as we are looking for career minded professionals. We possess extensive industry knowledge and amazing customer service which makes a huge difference in the market. Having you as part of this business model will enable our growth now and in the future.
To be considered for this position, you will be required to complete an Assessment and a Background Check. A link to the assessment will be emailed to you after you apply. Please be sure to check your Spam folder and/or junk mail if you do not receive it.
EEOC Statement
HCI is an Equal Employment Opportunity employer. All aspects of employment are governed on the basis of merit, competence and qualifications without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or any other category protected by federal, state, or local law.
Drug Free Workplace
We are a drug free workplace and is compliant in testing applicants prior to hiring. Employment with HCI is contingent upon results of a complete background verification and complete drug screening exam.
This position will be working for the owners of Health Coalition, Inc. (HCI) is a wholesale distributor of pharmaceutical products such as Plasma Derivatives as well as Branded and Generic Oncolytics, IV Antibiotics and many other products and supplies. Our customer base includes Physician’s offices, Infusion centers, Blood Banks, Pharmacies, Hospitals. Looking for long term employees, who team players and will be part of our HCI family. As a family- owned company, Commitment, Loyalty and Integrity are a must as we are looking for career minded professionals.
A long term career with HCI awaits the right candidate. Come see what it means to be part of the "HCI Difference" and join our team.This position will be working for the owners of Health Coalition, Inc. (HCI) is a wholesale distributor of pharmaceutical products such as Plasma Derivatives as well as Branded and Generic Oncolytics, IV Antibiotics and many other products and supplies. Our customer base includes Physician’s offices, Infusion centers, Blood Banks, Pharmacies, Hospitals. Looking for long term employees, who team players and will be part of our HCI family. As a family- owned company, Commitment, Loyalty and Integrity are a must as we are looking for career minded professionals.\r\n\r\nA long term career with HCI awaits the right candidate. Come see what it means to be part of the "HCI Difference" and join our team.
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