Job Description

Job Description

Job Description

ROOFING & SIDING PROJECT MANAGER

 

Are you looking for an organization that will value your individual skills and talent?

Ready to take your career to the next level by partnering with a company that will invest in your training and development?

Do you want to be part of an enthusiastic team that supports and encourages you?

 

Would you like to serve our local communities with enthusiasm and execute work at an industry-leading level?

 

Are you ready to join The Big Fish in providing excellent customer service & high-quality products to thousands of customers in Southwestern PA?

THE BIG FISH CONTRACTING COMPANY

Founded in 2015, with a mission to raise the bar in the residential roofing industry, The Big Fish Contracting Company has quickly earned the GAF Master Elite status and a local reputation for outstanding customer satisfaction.

Experts in exterior remodeling for single and multi-family properties, The Big Fish Contracting Company specializes in asphalt roofing, solar, siding, and seamless gutters. No job is too big or small for our highly skilled technicians, and every project is treated with the same level of care and urgency. The company has an established track record and maintains an A+ accreditation with the Better Business Bureau. (PA #119464)

COMPANY VALUES 

Our values form the foundation of Big Fish Contracting Company. They shape the way we operate, deliver on our Customer Promise, and how we work together to build a great company. Every employee at Big Fish embodies the following Core Values:

 

• SERVE OTHERS. We're team players who serve our communities with a smile, striving to create raving fans and bring value to every interaction. Customers, co-workers, and vendors come first.
• DO THE RIGHT THING. We practice honesty & integrity in all situations. From showing up on time to giving more than we take, we value our reputation & relationships.
• EXCEED EXPECTATIONS. People count on us to be professional. We respect process. Details matter. Organization is key. We share a genuine desire to succeed & do roofing like no one else.
• BE ENTHUSIASTIC. We have approachable personalities. We value open communication & feedback. We have fun growing & WOWing customers while remaining flexible & adaptable.
• PROMOTE HEALTH & WELLNESS. We are dedicated to ensuring the safety & well-being of all stakeholders, including customers, employees, and vendors, through prioritizing job site safety, promoting mental health, reducing our environmental impact, fostering emotional intelligence, and creating a positive & supportive work culture.

DUTIES & RESPONSIBILITIES

The Project Manager plays a key role in the long-term success of The Big Fish Contracting Co. Responsibilities include: directly overseeing crews and job sites, maintaining our standards for quality installations, and ensuring a safe, respectful, and positive experience for our employees, sub-contractors, and customers. Additionally, the Project Manager is a brand ambassador, protecting the company’s reputation with customers and suppliers, as well as current and future employees.

• Manage & complete a predetermined number of projects on a weekly, monthly, and annual schedule to quality & safety standards
• Manage job specifications; budget, work orders, and order materials to prepare each project appropriately
• Ensure job site is set-up to be safe, efficient, and all required equipment, materials, and tools are on-site
• Communicate plan to crews to ensure entire team has a clear understanding of the scope of work before commencing
• Monitor project and installation process to ensure that scope of work is being completed to Big Fish standards
• Monitor & minimize waste of both materials & crew productivity 
• Keep professional & courteous communications with homeowner about the status & progress of each project
• Maintain professional knowledge of manufacturer installation specifications to ensure all work is completed to manufacturer & Big Fish prescribed standards
• Maintain call back frequency to < 5% of projects completed
• Perform 100% of final inspections with crew and customers using Big Fish checklist
• Acquire 5 Star Customer Reviews from 50% of jobs completed
• Learn & utilize several software platforms efficiently and effectively
• Attend company meetings, training & development workshops, and team-building events

WORKING CONDITIONS

Outdoor Work Environment: Perform duties primarily in outdoor settings, under varying weather conditions including heat, cold, and precipitation.

Physical Demands: Handle physically demanding tasks, including lifting heavy materials, climbing ladders, and extensive fieldwork.

Safety Focus: Prioritize safety, using appropriate personal protective equipment and adhering to all safety guidelines and standards.

Travel Requirements: Travel to various job sites within the service area, requiring reliable transportation and flexibility in scheduling.

 

REPORTING

1. Report directly to the Department Lead.
2. Attend weekly Department meetings for updates on Scorecards, Rocks, To-Dos, and IDS (Identify, Discuss, Solve) current issues surrounding the customer service department.

COMPENSATION

Wage Range: $20 - $26 per hour + Bonus & Incentives

BENEFITS

Comprehensive Paid Training: Embark on your journey with us with a thorough, paid training program that sets you up for success.

Career Advancement Opportunities: We believe in promoting from within, offering numerous paths to grow your career in the dynamic field of exterior remodeling.

Competitive Health Benefits: Benefit from a comprehensive health package, including dental and vision coverage, ensuring you and your family’s health and wellness.

401K Plan with Matching: Plan for your future with our robust 401K plan, featuring competitive company matching to boost your savings.

Paid Time Off (PTO): Enjoy well-deserved breaks with our PTO policy, designed to help you balance work and life effectively.

Ongoing Professional Development: Stay ahead in your field with continuous learning opportunities and professional development programs tailored to your career path.

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