Remote Live Chat Specialist(Entry Level) Job at Solarea Bio, Waltham, MA

THJPMURSMEFPbEFzcW84eHdtTGtMM0pxaFE9PQ==
  • Solarea Bio
  • Waltham, MA

Job Description

Job Description:

We are seeking a highly skilled and customer-focused Remote Live Chat Specialist to join our team at Solarea Bio. As a Remote Live Chat Specialist, you will be responsible for providing exceptional customer service and support to our clients and customers through live chat, ensuring a seamless and personalized experience. Your primary focus will be on resolving customer inquiries and issues in a timely and professional manner, while working from the comfort of your own remote workspace.

Key Responsibilities:

· Respond to customer inquiries and resolve issues through live chat

· Provide product information, answers, and solutions

· Collaborate with internal teams to resolve complex issues

· Utilize knowledge base and resources to stay up-to-date

· Maintain high-quality service standards and response times

Benefits:

· Competitive salary and benefits package

· Opportunity to work with a dynamic and innovative wellness company

· Professional development and growth opportunities

· Collaborative and supportive remote work environment

· Flexible working hours and remote work options

· Access to cutting-edge technology and software

· Recognition and rewards for outstanding performance

· Paid time off and holidays

· Opportunity to work on exciting and challenging projects

· Professional membership and certification opportunities

· Access to training and development programs

· Work-from-home setup and equipment provided

Requirements:

· 1+ year of experience in customer service, live chat support, or a related field

· Excellent communication, problem-solving, and typing skills

· Ability to work independently and as part of a remote team

· Proficiency in live chat software and technology

· Strong attention to detail and analytical skills

· High school diploma or equivalent required; associate's or bachelor's degree preferred

By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply.

Powered by Homebase . Free employee scheduling, time clock and hiring tools.

Job Tags

Holiday work, Remote job, Flexible hours,

Similar Jobs

Avera Havens Ave

Occupational Therapist (OT) - Pediatrics Job at Avera Havens Ave

 ...various shifts to fit your lifestyle and opportunities for career growth. Join Avera Queen of Peace as a Pediatric Occupational Therapist (OT)! Position Highlights: Paid Time Off (PTO) available on Day 1! Options for Free Health Insurance!... 

Hopper

Director, Airline Partnerships (North America) Job at Hopper

About the jobAs Director, Airline Partnerships, you will be responsible for leading a team...  ...ensuring utilization of tools such as SalesforceWork with financial teams on forecast and...  ...on demand through FlexDesk AND Work-from-home stipend.Please ask us about our very generous... 

The Providence College Inc

Entry Level Medical Billing and Coding Program Job at The Providence College Inc

 ...join our program. The ideal candidate will be trained and gain experience in medical anatomy and terminology, ICD 10 CM, HCPCS, CPT, HIPAA, and...  ...offer you: Comprehensive training in medical billing and coding Hands-on experience with industry software and tools... 

Recruitify Global

Front-End Web Developer Job at Recruitify Global

Te sit elit nostrum epicurei. Habeo corrumpit at nec, tempor cum legendos appellantur te pro. At falli iudicabit duo, eum ea sumo diam percipit. Nisl accusamus imperdiet ea mei, ad eos diam alia tibique. Fugit convenire impetus eloquentiam pro ne. Id eam wisi choro ...

Lifeline Healthcare Professionals

LPN (Licensed Practical Nurse) Job at Lifeline Healthcare Professionals

 ...* New Hampshire * Compact Allowed *Additional License Requirements** NH or Compact LPN license must be in-hand at submission. Facility will not pend. Job Types: Contract, Temporary Pay: $1,800.00 - $1,840.00 per week Medical Specialty: * Primary Care...