Shank Bros Auto Transportation in Vestal, NY is looking for one remote chat agent (entry level) to join our team. Our ideal candidate is self-driven, punctual, and hard-working We are seeking a highly motivated and customer-focused Remote Chat Agent (Entry Level) to join our team. As a Remote Chat Agent, you will be responsible for providing exceptional customer service and support to our clients and customers through live chat, ensuring a seamless and personalized experience. Your primary focus will be on resolving customer inquiries and issues in a timely and professional manner, while working from the comfort of your own remote workspace.
Key Responsibilities:
· Respond to customer inquiries and resolve issues through live chat
· Provide product information, answers, and solutions
· Collaborate with internal teams to resolve complex issues
· Utilize knowledge base and resources to stay up-to-date
· Maintain high-quality service standards and response times
Benefits:
· Competitive salary and benefits package
· Opportunity to work with a dynamic and innovative company
· Professional development and growth opportunities
· Collaborative and supportive remote work environment
· Flexible working hours and remote work options
· Access to cutting-edge technology and software
· Recognition and rewards for outstanding performance
· Paid time off and holidays
· Opportunity to work on exciting and challenging projects
· Professional membership and certification opportunities
· Access to training and development programs
· Work-from-home setup and equipment provided
Requirements:
· 0-2 years of experience in customer service, live chat support, or a related field
· Excellent communication, problem-solving, and typing skills
· Ability to work independently and as part of a remote team
· Proficiency in live chat software and technology
· Strong attention to detail and analytical skills
· High school diploma or equivalent required; associate's or bachelor's degree preferred
We are looking forward to receiving your application. Thank you.
By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply.
Powered by Homebase . Free employee scheduling, time clock and hiring tools.Looking for some extra opportunities to earn while working from home? Take advantage of this remote opportunity to earn money while taking... ...answering questions honestly. Associated topics: home worker, part time remote, remote work, telecommute contracting, telecommuting...
...Job Description Job Description Spring Creek/Jiggs Mail Courier Position 17-18$ per hour Benefits: A Choice between a pay... ...401K program. We are a private company that works with the USPS. So needs to pass a Federal Background Check, along with 2 sets...
...Job Description Job Description Pollo Regio is seeking an experienced Asset Protection Associate in our Grand Prairie, TX corporate office. As an Asset Protection Associate, you will collaborate with cross-functional teams to implement strategies and protocols that...
...funeral home ready to receive families and the public. # Orders merchandise as needed. # Coordinates the needed services of cemeteries and grave openers. # Greets the public. # Be active in community functions and activities, speak to organizations, etc. # To...
Job Description Job Description Leap Kids Dental is on the hunt for a Rock Star Dental Assistant to join our amazing team of dental professionals. If you're looking for a new career that impacts lives by creating smiles for a life time then you've come to the right...