Description We're looking for a Program Manager - Remote , working in IT (excluding Telecommunication) industry in San Francisco, California, United States . Responsibilities: Develop and implement strategies to optimize customer service operations and drive continuous improvement. Collaborate with various cross-functional teams, including (but not limited to) Operations, Product, Tooling, Analytics, Knowledge Management, Training, and Workforce Management. Act with urgency to ensure priority items are progressed, having a bias for action and focusing on the 20% of work that will get 80% of the impact. Identify and analyze data, customer feedback, and trends to identify areas for improvement and implement corrective actions. Establish and maintain Standard Operating Procedures (SOPs) to ensure consistency and efficiency in customer service operations. Stay up to date on industry trends, best practices, and emerging technologies to drive innovation in CX Operations and Product. Develop and deliver proposals and presentations to stakeholders, providing insights on operational performance and CX opportunities. Manage cross-functional partnerships and insights from customers in French-speaking regions. Serve as the primary point of contact for escalations of customer issues from those regions. #J-18808-Ljbffr PSG Global Solutions
...Daisy Medical Staffing is seeking a travel nurse RN PICU - Pediatric Intensive Care for a travel nursing job in Indianapolis, Indiana. Job Description & Requirements ~ Specialty: PICU - Pediatric Intensive Care ~ Discipline: RN ~ Start Date: 12/02/2024~ Duration...
...behavioral health professionals seeking new opportunities and those needing care and support. Title: Direct Support Professional (DSP) Class: Direct Care Support Type: INDEPENDENT CONTRACTOR 1099 Ref. No.: 1192884-93 BC: #DTG106 Company: Delta-T Group Maryland...
...Under general supervision of the Assistant Commissioner of EEO, Diversity and Inclusion, and direct supervision of the Deputy... ...Officer, with wide latitude for independent judgment, the EEO Investigator will support the agency's equal employment opportunity and diversity...
Job Description Job Description Salary: $19 We are looking to hire experienced Direct Support Professional's to work with Individual's experiencing Intellectual Disabilities We have the following shifts available: Monday, Tuesday, Wednesday, Thursday, Friday...
...The Summer Internship Program allows students the opportunity to work on meaningful... ...for full-time employment. As an intern, students will have the opportunity... ...Currently pursuing a bachelors degree in Computer Engineering, Computer Science, MIS or a related field, preferred...