Job Title: Online Beauty Artist – Full Time, hourly
(Remote position, work from home ~ average of 35 hours per week based on the needs of business)
Reporting Structure: Reports to Assistant Manager Online Service and Selling, Beauty Team
Position Description: The Full Time Online Beauty Artist is responsible for enhancing the online shopping and brand experience by conducting online consultations and addressing customer inquiries in all online consumer engagement types including chat, text, social media, and video for multiple brands. Inquiries may include questions related to product usage, product recommendations, product demonstration, and styling advice.
Key Responsibilities :
Communicate simultaneously with multiple customers, via chat, in a friendly, personalized and informative manner to recommend products based on needs and preferences.
Suggestive sell products (up-sell) via product recommendations.
Computer Hardware/Software Requirements:
You will be provided with a corporate laptop to use while employed. Thus, you will be required to download the ELC Secure Authentication app onto a personal mobile device, so that you are able to access an @Estee email address and Office 365 Teams to facilitate secure internal communications.
Qualifications
Minimum of 2 years brand selling experience at retail level
Excellent written and communication skills, including a strong command of the English language and proper grammar
The anticipated pay range for this position is $18.00/hr to $30.00/hr. Exact salary depends on several factors such as experience, skills, education, and budget. Salary range may vary based on geographic location. In addition, The Estée Lauder Companies offers a variety of benefits to eligible employees, including health insurance coverage, wellness and family support programs, life and disability insurance, retirement savings plans, paid leave programs, education-related programs, paid holidays and vacation time, and many others. Many of these benefits are subsidized or fully paid for by the company
Job: Online / E-Commerce
Primary Location: US-NY-New York
Job Type: Standard
Schedule: Full-time
Shift: Variable
Job Number: 2410502
We are an equal opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. It is Company's policy not to discriminate against any employee or applicant for employment on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances. The Company will endeavor to provide a reasonable accommodation consistent with the law to otherwise qualified employees and prospective employees with a disability and to employees and prospective employees with needs related to their religious observance or practices. Should you wish to apply for this position or any other position with the Company and you believe you require assistance to complete an application or participate in an interview, please contact USApplicantAccommodations@Estee.com.
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