Job Description

Key Responsibilities :

• Provide highquality customer service in Norwegian via phone email and chat.
• Resolve customer inquiries and issues related to products or services.
• ist customers with account management troubleing and general support.
• Maintain a positive professional and empathetic attitude towards customers at all times.
• Collaborate with other teams to ensure the resolution of customer concerns.
• Follow up with customers to ensure their problems are resolved.

Requirements :

• Nativelevel fluency in Norwegian .
• Proficiency in English (B2 level or higher).
• Strong communication and problemsolving ss.
• Willingness to work in shifts including weekends and late hours.
• Ability to work from home during weekend and late shifts.
• Previous experience in customer support or similar roles is an advantage.

Work Schedule :

• Shifts from 7:00 AM to 3:30 PM and 3:30 PM to 12:00 AM Monday to Sunday (2 days off per week).
• Onsite training provided.
• Weekend or late shifts workfromhome options.

Benefits :

• Competitive salary and benefits package.
• Relocation support to Malta.
• A multicultural and friendly work environment.
• Opportunities for career growth and development.

Remote Work :

No

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