Network Engineer I - NOC (Entry Level) Department: Broadband - NOC+ Employment Type: Full Time Location: Lubbock, TX Reporting To: Tom Lewis Description We are now seeking an experienced and qualified individual to join our team as a Network Engineer I in our Lubbock, TX office. We offer a flexible and vibrant work environment, the opportunity to immediately apply theoretical knowledge to real-world networks, career growth and advancement opportunities. Location: Lubbock, TX Job Type: Full-time, non-supervisory On-call: Required Travel: Occasional Responsibilities Proactively monitor and maintain customer network infrastructure. Create and manage tickets for network issues. Troubleshoot network and server problems. Document network configurations, processes, and troubleshooting steps. Perform routine maintenance and software upgrades on customer equipment. Escalate complex issues to appropriate resources. Communicate technical concepts clearly and concisely. Develop knowledgebase solutions for common issues. Work flexible shifts and participate in on-call rotation. Efficiently handle incoming/outgoing calls in a professional and knowledgeable manner. Qualifications Experience with Layer 2 Ethernet switching, DHCP, DNS, and Linux command line. Knowledge of Ethernet switching, IP routing, VoIP, and general networking principles. 0-3 years of experience in operating, troubleshooting, or designing Internet Service Provider Networks (entry-level and experienced candidates welcome). Bachelor's degree in computer/management information systems, Engineering, Computer Science or equivalent required. Experience may be considered in lieu of a degree. Ability to work in a fast-paced, team-oriented environment. Excellent problem-solving and analytical skills. Strong communication and interpersonal skills. High school diploma or GED required. Benefits At JSI, you will have a rewarding and challenging career on every level of the organization. JSI is committed to providing our employees with the following: Professional growth and development opportunities. A diverse, dynamic, and stimulating work environment. Educational opportunities. Work-life balance. A competitive salary and benefits package. JSI
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