Description
Prospective candidate(s) must be able to perform the following job functions: -Requires comprehensive knowledge of switched LAN and WAN network design techniques and technologies -Maintenance and administration of Phone system, Contact Center, Workforce Management, Voicemail -Maintenance and administration of Firewalls, VPNs(Site-to-Site and Remote Access), LAN/WAN, Data Center Networking, Wireless LAN Controllers, - Radius/Tacacs+ Server, Network Switches/Routing including VLANs, VLAN Trunking and EIGRP. -Monitoring and support of Voice, IP and related security services issues in and out of hours, resolve complex system and network issues and outages -Analyze network traffic in the event of an incident or suspicious activity; report on results to management -Procure and manage all Data and Voice lines, this includes: Cellphones, hotspots, Internet lines, PRI, etc -Implements established documentation standards for network connectivity and cabling schemes -Assists department project leaders with projects involving network connectivity -Coordinates with network equipment vendor to troubleshoot and resolve problems -Accept and manage trouble tickets in a timely time frame -Receives incoming 3rd level "calls for service," evaluates, re-directs, and/or delivers third level support -Coordinates problem-solving efforts between Users, Vendors, and other Technology Services staff members -Responsible for complete and accurate documentation pertaining to site diagrams, problem resolution and time reporting -Test and Perform upgrades and apply patches to network servers and devices -Maintains a working knowledge of Microsoft Office Applications as well as other specialty applications, as necessary or assigned
Skills
Network engineering, Firewall, Router, Cisco routers, Wan, Cisco switches, Paloalto, Bgp, Troubleshooting, Data center, Wireless, Lan, Nexus, Infrastructure, Vpn, Support, Routers and switches, Ospf, Security, load balancer
Top Skills Details
Network engineering,Firewall,Router,Cisco routers,Wan,Cisco switches,Paloalto,Bgp,Troubleshooting,Data center,Wireless,Lan,Nexus,Infrastructure,Vpn,Support,Routers and switches,Ospf,Security,load balancer
Additional Skills & Qualifications
Must have a high school diploma or G.E.D. equivalent with ten years' experience involving technology services related support, and PC experienceOR Associate's degree with eight years' experience involving networking services related support, and PC experienceOR Bachelor's degree with six years' experience involving networking services related support, and PC experiencePlus Must have current Cisco CCNA Certification Preferences: Bilingual - Spanish and English Two years' experience involving technology services related to VoIP specifically Cisco Unity 7.x or with Unified Messaging, Cisco Unified Communications Manager 8.x, Unified CCX Enhanced 7.0 Extensive Call Center experience Proficient with Microsoft Office Proficient with Visio Proficient in Cisco Layer 2 Switching Proficient in Cisco Layer 3 Routing Proficient in the software program Solarwinds Proficient in Cisco's VLAN Architecture Proficient in IP Subnetting Proficient in 10000/1000/100/10 wire speeds over Fiber and Copper
Experience Level
Intermediate Level
Pay and Benefits
The pay range for this position is $45.00 - $48.00
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a hybrid position in Denton,TX.
Application Deadline
This position will be accepting applications until Jan 10, 2025.
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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