WinnCompanies is seeking for a Maintenance Coordinator to support the maintenance operations of our Granite Lena Park team. You will assist 307 units located in Dorchester, MA. In this role, you will provide support to the designated department with daily administrative procedures and special projects. You will help to serve as the main point of contact for the maintenance team. Please note that you must be fluent in English and Spanish. This opportunity offers a typical work schedule: Monday through Friday, from 8:30 AM to 5:00 PM. Responsibilities: Provide office support, including maintaining files, ordering maintenance supplies, and handling incoming and outgoing mail. Receive, enter, and ensure that work orders are entered promptly and accurately, especially for time-sensitive repairs such as violations, HQS, and court stipulations. Provide customer service and quality control for all maintenance actions. Schedule and coordinate all Preventive Maintenance Inspections and Annual Inspections. Track due dates for HQS work orders and Certifications of Completed Repairs and provide copies to the Maintenance Supervisor at least 5 days prior to the certification due date. Track court stipulations to ensure that access is attempted on all access dates. Act as the main point of contact for all maintenance requests and audits at the property. Ensure that the resident is satisfied with the work they have requested to be completed and follow up with the maintenance team to ensure work orders are completed. Provide copies of all completed court stipulation work orders to the Assistant Manager. Report all instances of no access to the Maintenance Supervisor and Assistant Manager. Review all completed work orders and issue any lease violations and charges for damages. Requirements: High school diploma or GED equivalent. Bilingual in Spanish and English. 1-3 years of relevant work experience. Proficiency in Microsoft Office Suite, particularly Outlook scheduling feature and Word. Excellent organizational and recordkeeping skills. Excellent customer service skills. Solid verbal and written communication skills. Ability to comprehend and converse in English to communicate effectively with stakeholders. Excellent attention to detail and organizational skills. Ability to exercise good judgment and apply initiative. Preferred Qualifications: Experience with RealPage and OneSite software. Maintenance knowledge. Our Benefits: Permanent full-time US employees are eligible to participate in the following benefits:
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