Job Description

Job Description

Job Description

Case Management Consulting LLC is seeking to fill the ServiceNow Lead Developer for one of our customers.

Case Consulting LLC is an 8(a) Certified, Minority Woman-owned Small Business which focuses on delivering secure, high-quality web-based process automatization tools and knowledge management solutions.

• Position: ServiceNow Lead Developer
• Location: Fayetteville, NC
• Position type: Onsite
• Clearance: TS/SCI

Responsibilities:

• Provide software setup across various technical areas.
• Analyze business needs and develop technical requirements.
• Build and design application modules, workflows, and catalog requests.
• Develop and deliver solutions based on ServiceNow for clients.
• Oversee and guide a ServiceNow Engineer Specialist.
• Support engagement efforts for process definition, re-engineering, improvement, and gap analysis of current and future processes.
• Lead the configuration and development of modules to achieve clients' business outcomes and requirements.
• Contribute to developing a software environment using modern methodologies such as Continuous Deployment, Agile, and DevOps.
• Design, create, document, test, and fix software applications.
• Coordinate, plan, design, and implement cloud-based solutions to create, modify, and launch software.
• Evaluate client needs and software requirements to ensure designs meet time constraints.
• Collaborate with analysts, engineers, and teams to design software and gather information about project limits, capabilities, performance needs, and interfaces.
• Engage in developing business requirements by ensuring a comprehensive understanding of business needs and processes.
• Perform quality assurance and control during all phases of software development to ensure compliance with relevant policies and standards.
• Maintain customer satisfaction while adhering to all government and corporate policies.
• Provide technical leadership and mentorship on best practices for ongoing ServiceNow support for clients and team members.
• Work with clients during kick-off calls to identify their ServiceNow platform and module requirements.
• During kick-off or discovery calls, assist clients in identifying the topology of their IT systems, products, and platforms and select appropriate discovery tools to gather installation data from these environments.
• Stay informed about new ServiceNow product offerings and pursue ongoing training, certifications, and accreditations.

Requirements:

• An active TS/SCI clearance (with the ability to obtain a CI poly)
• 3+ years of relevant experience implementing, configuring, and customizing ServiceNow.
• At least 5 years of experience with common web technologies and networking (e.g. XML, HTML, AJAX, CSS, TCP/IP, etc.).
• Demonstrated expertise in at least two SNOW modules (e.g., ITSM, CSM, SecOps, etc.)
• Expertise in web development (HTML, CSS, JavaScript)
• Directory service integration experience (Active Directory, LDAP, etc.).
• Proven ability to set up ServiceNow using Business Rules, Client Scripts, sophisticated UI Policies, Flow Designer, ACLs, Script Includes, and UI Script.
• Expertise with REST/SOAP APIs to integrate ServiceNow with other IT systems
• Working knowledge and experience of IT Service Management processes (Incident, Problem, Change, Release, SLM, Service Catalog).
• Strong communication and collaboration skills, including the ability to gather requirements from internal and external stakeholders
• Robust analysis, problem-solving, and decision-making skills

If you are interested in this position, please send me a copy of your latest resume at  Qureshi.nareeen@casemc.com with the information requested below: Also, please let me know what time/number is best to call to discuss this great opportunity. In case you are not interested in this position, or this is not a right fit for you, please feel free to share this opportunity with your friends/networks or anyone you know who may be interested in this position. Thank you! 

• Availability to start a new job
• Best Rates
• Contact #

Please don’t hesitate to contact me with any questions you may have. All employment is decided on the basis of qualifications, merit, and business need.

Regards,

Nareen Qureshi
Senior Recruitment Professional
Case Management Consulting LLC
Cell: (703) 662-0527
Email:Qureshi.nareeen@casemc.com

 

An Equal Opportunity Employer

Case Management Consulting LLC is proud to be an Equal Employment Opportunity Employer. We do not discriminate based on race, religion, color, national origin, political affiliation, sex, sexual orientation, gender identity, age, marital/parental /veteran status, disability, genetic information, membership in an employee organization, retaliation, military service, other non-merit factors, or any other applicable characteristics protected by law.

Job Tags

Similar Jobs