Job Description

Job Description

Job Description

Rewarding management position available with Hall Heating & Air in Pampa, TX !

We are a successful HVAC repair, installation & maintenance company that has proudly served the Texas Panhandle for over 40 years! Backed by our extensive experience and established reputation, our amazing customers trust their homes and businesses to us for all their heating and cooling needs - and as we expand into plumbing, we're excited to offer even more ways to keep their homes comfortable. Whether we're installing a new unit, providing urgent repairs, or enrolling a client in a maintenance plan, our service is simply the best. With customer service always a top priority, our customers can count on us to consistently provide a knowledgeable and friendly experience.

We're hiring a full-time Service Manager to oversee our daily operations and guide heating and air conditioning technicians to greatness. Here's what awaits:

PAY: You'll earn $70,000 - $100,000+ per year (based on experience) and have the opportunity for bonuses!

BENEFITS:

• Full benefits package offered: Health, vision, dental & life insurance
• 401K
• Paid training and travel
• Paid vacation
• Paid holidays

Brush up on your leadership skills and kickstart your management career as our HVAC Service Manager!

WHAT YOU CAN EXPECT

This is a dynamic, hands-on management position where you'll skillfully lead a crew of heating and air conditioning technicians (and soon, plumbers!) and elevate our customer service. You'll balance daily responsibilities with long-term process optimization efforts to help our business reach the next level. Your day-to-day tasks will include implementing Hall's customer service systems, managing field service, creating technician schedules, coordinating dispatch, and maintaining inventory. You'll conduct ride-alongs and mentor field techs to ensure everyone completes high-quality work.

You'll oversee KPIs and adjust strategies as needed to ensure all staff members meet their targets. Thinking ahead, you'll develop and execute a 100-day plan for your team to increase efficiency and productivity. You'll help hire, train, onboard, and review new talent as well as implement efficient Hall's processes.

Here's what we need from our Service Manager:

• Proven management experience with the ability to hit the ground running and lead your team from day one
• Expertise in leading a team, coaching employees, managing processes, and holding others accountable for their performance
• Organizational skills and decisive problem-solving abilities
• Commitment to growing personally and developing your team
• A proactive mindset and willingness to play a key role in helping grow and develop our expanding company (for Plumbing and our new location!)
• Heating and air conditioning and/or plumbing experience - preferred
• Familiarity with KPI tracking and scheduling tools - preferred

READY TO JOIN US?

We could not do what we do without the dedication of our amazing staff. That is why we treat them like family and truly care about their personal and professional growth . Here, everyone is a friend , and our employees can always rely on us to invest in them by providing the resources and attention they need to further their careers . We hope you'll consider joining us in our mission to help Texans beat the heat!

We're an equal-opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Apply now using our quick initial form!

Must have the ability to pass a background check and drug screening test.

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