Job Description

Onboarding Specialist

The Human Resources Generalist is dedicated to ensuring a smooth and effective onboarding experience for new associates. This role involves coordinating all aspects of the onboarding process, preparing the necessary documentation. Additionally, the position will provide administrative support, address associate inquiries, and assist in other HR functions as needed. This position reports directly to the HR Senior Specialist.

Essential Functions

• Performs all onboarding duties, as required, to support the Human Resource Department.
• Completes and processes all required documentation for the onboarding process, including background checks and employment eligibility (E-Verify).
• Assist associates and manage all necessary documentation as they navigate VA security access.
• Monitor and assist the new hire as they navigate through the onboarding process to ensure all tasks are completed accurately and timely.
• Create new associate accounts in ADP and assist with managing all associate information within our company files and systems.
• Collaborate with team to develop effective onboarding strategies and changes as needed.
• Maintains the integrity and confidentiality of human resource files and records while ensuring records are accurate and up to date and in compliance with federal and state laws.
• Responds promptly with clear answers to frequently asked questions from new hires, and collaborates with the Access Team to ensure complex inquiries are directed to the appropriate HR staff for resolution.
• Demonstrates a commitment to the organization's core values and mission.
• Engages in regular feedback and constructive dialogue to enhance personal and team performance.
• Collaborates with HR team members to perform additional duties as needed.

Knowledge & Experience

• Degree in Human Resource, or related field preferred.
• Minimum of 2 years current experience required.
• Excellent verbal and written communication skills.
• US Citizenship required, no work sponsorship available.
• Excellent interpersonal skills with the ability to manage sensitive and confidential data and situations with tact, professionalism, and diplomacy.
• Ability to work independently with a high degree of autonomy, accountability, and attention to detail along with the ability to manage multiple tasks and work within time-sensitive deadlines.
• Proficient in all Microsoft Office Suite programs, Adobe, and various proprietary HRIS software, with the ability to quickly learn and navigate other necessary systems.

Machines & Equipment

The incumbent must be able to effectively operate the current computer system, telephone system, and other office machines such as a copier.

Physical Requirements

Must be able to lift and carry up to 20 pounds. Must be able to talk, listen, and speak clearly on the telephone.

Working Conditions

The incumbent works in a hybrid environment that is not substantially exposed to adverse environmental conditions such as heat, cold, or extreme noise. Routine periods of being on the phone utilizing a headset, sitting and data keying are required. Periodic times working at the office site may be required. Security and privacy training will be provided as part of this role to protect the confidentiality, integrity, and availability of PCS' associate and customer data.

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