Job Description

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What is in it for you:

• Employee discounts on hotel rooms, dining, and spa experiences at Accor and Fairmont properties worldwide
• Flexible and competitive healthcare benefit plans designed to meet the unique needs of you and your family, starting the first of the month following 30 days of employment
• 401(k) plan with a 100% match on the first 4% of employee contributions, plus eligibility to participate in the hotel’s Executive Deferred Compensation Plan, potentially bringing the total employer match up to 5%
• Eligible to participate in Accor’s Senior Leadership Incentive Program
• Learning programs to promote growth and development unlocking your full potential
• Opportunity to develop your talent and grow within your property and across the world
• Ability to make a difference through our Corporate Social Responsibility activities

Job Description

Hotel Manager – Fairmont Sonoma Mission Inn & Spa

Rooted in a rich historical legacy, the Fairmont Sonoma Mission Inn & Spa stands as Sonoma’s premier luxury destination—honoring the valley’s tradition of hospitality and heritage. As Hotel Manager, you’ll be an ambassador for the brand and hotel, providing leadership and strategic direction to all operational departments. Your mission is to foster a culture of excellence, enhance guest satisfaction, and maximize operational success.

What you will be doing:

Reporting to the General Manager, responsibilities and essential job functions include but are not limited to the following:

• Oversee all operational areas of our 226 room Hotel, including Rooms (Front Office, Housekeeping & Laundry), Food & Beverage (Banquets, Restaurants and Culinary), Spa, Security, and Engineering

• Lead and support all operational departments in the achievement of their financial and operational targets through establishment of a positive culture, clear expectations and policy & procedural implementation
• Support the General Manager in the overall management and strategic direction of the hotel
• Ensure on going daily mentoring, coaching and development of the Operational team & Department Heads
• Champion employee engagement and promote a collaborative and inclusive environment
• Ensure that monthly financial outlooks are on time, on target and accurate
• Assist in the preparation, presentation and subsequent achievement of the hotel's annual Operating Budget, Marketing & Sales Plan and Capital Budget
• Maintain product and service quality standards to exceed guest expectations and ensure all brand essentials and standards are in place and executed consistently
• Ensure full compliance with operating controls and legislation
• Participate & attend operational department shift meetings, weekly forecast meetings as well as monthly departmental meetings
• Champion and support the Hotel’s Service Excellence Committee and Sustainability Committee
• Own and champion all Operational aspects of the Accounting & Operation Annual Audit
• Working onsite, with a schedule that reflects the business levels and operational needs of the resort, including weekends and holidays
• Follow hotel policies, procedures and service standards
• Follow all health and safety policies 
• Other duties as assigned

Qualifications

Your experience & Skills include:

• Previous experience in a senior leadership role within the hotel industry required
• Previous experience leading in a union environment preferred
• Demonstrated ability to drive financial performance, enhance guest satisfaction, and foster employee engagement
• Leads by example and cultivates a strong team culture centered on accountability, collaboration, and high performance
• Entrepreneurial spirit, comfortable working within financial limitations while identifying creative ways to innovate and drive growth
• Exceptional communication and interpersonal skills, both with guests and internal stakeholders
• Ability to multitask, work in a fast-paced environment and have a high-level attention to detail
• University/College degree in a related discipline preferred

Salary range is $185,000- $205,000, eligible to participate in annual incentive plan with target incentive 20% of base salary

Additional Information

Fairmont Sonoma Mission Inn & Spa, an elegant Spanish mission-style Inn, boasts exceptional accommodation in the heart of Wine Country. As one big team, community of service professionals, we come together and work with a common purpose to welcome, connect and serve others. 

Visa Requirements: Applicants must be able to provide proof that they are legally able to work in the United States. 
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Fairmont Sonoma Mission Inn & Spa is an Equal Opportunity Employer EOE/M/F/V/D.Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

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