Yuma is building Autonomous AI Agents dedicated to customer support and e-commerce. We have a fairly advanced platform supporting more than a hundred paying customers. Our agents are powered by knowledge and processes. They take actions and fetch external information from eternal apps as needed.
Our top merchants are automating up to 60% of their support tickets through Yuma.
Yuma was founded by Guillaume Luccisano , a 3rd time YC founder.
We're still a small team of fewer than 15 people, but we're moving quickly! Speed of iteration is key. Over the past year, we've built and improved our product and tech significantly, and we've recently reached a high-quality threshold, delivering considerable value to our customers. Now, it's time to invest in our distribution, and that's where you come in!
We have a story to share, and merchants need to know what we can do for them. We're on our way to automating customer support, and they need to be aware of this. However, until now, we've primarily focused on our product, neglecting our communication and investing little in our story and marketing. This needs to change.
We are looking for someone who can lead our marketing organization and will:
Coordinate our efforts to release content regularly
Oversee marketing in HubSpot
Organize and manage both physical and virtual events
Ensure we attend the right conferences
Ensure our messaging is correct, consistent, and resonates
Handle decks and marketing visuals and materials
Manage ongoing communication with our lead database
And so much more!
You have previously led and built the marketing department at a fast-growing startup. You always strive for excellence, are pragmatic, and can handle the ambiguity of a complex product in a fast-moving environment.
You care about metrics and ensure to collect them whenever possible to make informed decisions.
If you are relentless and looking to join an early, hard-working team to make a splash, we want you. We are seeking someone who is ready to embrace a new challenge and commit to it 100%.
Your diploma doesn't matter to us; we only care about your skills.
Boston
Please, if you are considering applying, first read our culture page:
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