Job Description
The Gallery Advisor consistently delivers an incredible educational, immersive, and exciting experience to all of our current and future clients as well as create a memorable experience for our clients on delivery day. They constitute Tesla's front line and are our brand ambassadors, supporting our mission to accelerate the world's transition to sustainable energy.
As a Gallery Advisor, you will support guests from the moment they walk into our showrooms to learn about Tesla through to their delivery day experience. We have created one of the most innovative vehicles ever made, and you will help deliver an equally innovative buying and delivery experience.
To succeed at Tesla, you must be energetic, highly organized, and hard working. You should have a passion for sustainable energy and the ability to create exceptional guest experiences. While individual contributions will be recognized, teamwork is essential to achieve the highest level of success. We will reward team players who help others succeed and empower the team around them.
We are hiring for part-time positions.
Responsibilities - Greet and engage walk-in guests, creating a welcoming atmosphere for effective conversations
- Excite and educate prospective customers through various channels about Tesla's product offerings
- Help build and maintain a robust sales pipeline by collecting customer information and facilitating test drives for potential buyers
- Provide exceptional customer service throughout the sales cycle, including customer education, vehicle preparation, and document completion
- Actively contribute to the achievement of monthly sales and delivery goals by meeting and exceeding individual sales and KPI targets
- Demonstrate expertise in Tesla's products and services and stay updated on EV trends and local incentives
- Perform additional tasks as assigned to meet business needs, including but not limited to direct deliveries to customer homes
Requirements - 1+ years of customer service and/or sales experience with proven track record to meet and exceed goals
- Passionate about the Tesla Mission and our innovations in the personal transportation industry
- Highly organized and excellent written and verbal communication skills
- Proficient with Microsoft Office Suite and CRM tools
- Ability to work evening hours, weekends, and holidays in a retail environment
- Ability to obtain appropriate state licensing, where applicable
- Must have a valid driver's license in country of employment
Compensation and Benefits Benefits
Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:
- Aetna PPO and HSA plans > 2 medical plan options with $0 payroll deduction
- Family-building, fertility, adoption and surrogacy benefits
- Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution
- Company Paid (Health Savings Account) HSA Contribution when enrolled in the High Deductible Aetna medical plan with HSA
- Healthcare and Dependent Care Flexible Spending Accounts (FSA)
- LGBTQ+ care concierge services
- 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
- Company paid Basic Life, AD&D, short-term and long-term disability insurance
- Employee Assistance Program
- Sick and Vacation time (Flex time for salary positions), and Paid Holidays
- Back-up childcare and parenting support resources
- Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
- Weight Loss and Tobacco Cessation Programs
- Tesla Babies program
- Commuter benefits
- Employee discounts and perks program
Job Tags
Holiday work, Full time, Temporary work, Part time, Local area, Flexible hours, Weekend work, Afternoon shift,