Field Operations Manager Job at Better Talent, Galveston, TX

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  • Better Talent
  • Galveston, TX

Job Description

 

Overview

We are seeking a highly organized, detail-oriented Field Operations Manager to oversee daily field operations in our Galveston service area. This role ensures that inspection teams deliver consistent, high-quality service while maintaining strong relationships with homeowners and vendors. The ideal candidate is a proactive leader with excellent communication skills and a strong commitment to operational excellence.

Key Responsibilities

Team Leadership & Scheduling

  • Develop, manage, and adjust daily and weekly schedules for inspectors.
  • Monitor staffing levels and workload to ensure timely completion of all inspections.
  • Lead, mentor, and train new and existing inspectors to maintain high performance standards.
  • Conduct periodic performance reviews and provide ongoing coaching and support.

Quality Assurance

  • Perform post-inspection home checks to verify accuracy, completeness, and quality of inspector reports.
  • Identify areas for improvement and implement corrective actions when needed.
  • Maintain detailed documentation of quality audits and operational processes.

Vendor & Client Relations

  • Communicate with vendors daily to coordinate services, resolve issues, and maintain strong working relationships.
  • Meet with homeowners to address concerns, explain inspection results, and ensure overall satisfaction.
  • Oversee vendor performance and compliance with company standards.

Operational Coordination

  • Assist with workflow management and process improvement initiatives.
  • Ensure compliance with company policies, safety standards, and local regulations.
  • Support leadership in planning, reporting, and execution of operational goals.

Qualifications

  • 3+ years of experience in operations, field service management, or a related role (home inspection or construction industry experience preferred).
  • Strong leadership and communication skills.
  • Excellent organizational and time-management abilities.
  • Ability to multitask and work in a fast-paced environment.
  • Proficiency with scheduling software, CRM tools, and basic office applications.
  • Valid driver’s license and reliable transportation.

What We Offer

  • Competitive salary and benefits package.
  • 80 hours of PTO
  • Gas Reimbursement
  • Opportunities for professional growth and leadership development.
  • A supportive team environment with a focus on high-quality service.

Pay: $21.50/hour- expected 40 hours. In office position. 

Job Tags

Full time, Work at office, Local area,

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