Job Description

Field Operations & Growth Manager – Home Care Seattle, WA | Full-Time | Leadership Position Make a difference every day. Lead a growing team dedicated to helping seniors live independently at home. Celebrating our 30th year serving Seattle’s seniors, we’re proud to be one of the region’s most established and trusted in-home care providers — and one of the few still independently owned and operated. Recognized as “Best in the PNW” by The Seattle Times for three consecutive years (‘23-’25), we combine deep community roots with a renewed focus on growth and innovation. As we enter an exciting new chapter, we’re building our leadership team — and this Field Operations & Growth Manager role will play a key part in shaping the future of our agency. In this role, you’ll oversee our clients and caregivers in the field, lead marketing and referral initiatives, and help shape the future of our business. This is a hands-on leadership position where compassion, strategy, and operational excellence come together. What You’ll Do: * Build and maintain strong client relationships through in-home visits and proactive and responsive communication. * Lead a team of Client Service Specialists and field Caregivers, ensuring consistent, high-quality care delivery. * Manage long term caregiver staffing, training, and supervision to ensure mutually beneficial client/CG matches. * Represent our company in the community through outreach, marketing drop-ins, and networking events. * Drive growth by attracting new clients, developing referral partnerships, and identifying opportunities for expansion. * Collaborate with the leadership team to shape company strategy, culture, and client experience. Who You Are: * A compassionate, confident leader with 5-10+ years of management experience in home care, home health, or related fields. * Skilled at balancing people management with business growth and strategic thinking. * A natural relationship-builder who thrives in the community and enjoys representing your company’s mission. * Organized, proactive, and comfortable managing multiple moving parts. * Excited by the opportunity to help scale a growing company and make a lasting impact. What We Offer: * Total Target Compensation: ~$112-150K with upside * Competitive Salary: $90,000 – $120,000 (DOE) * Bonus: Up to 25% annually, tied to company growth and performance goals * Stretch bonus for additional growth: Exceeding 120% of new client target would trigger a higher bonus % * Comprehensive Benefits: Health, dental, vision, PTO, mileage reimbursement, and leadership development * A supportive, mission-driven culture where your voice matters and your work makes a difference Ready to lead with heart and drive real impact? Apply now and help us continue building one of Seattle’s most trusted in-home care teams.

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