Job Description

Job Description

To support our customers’ success in the United States and Canada with Agilent hardware and software we are looking for an enthusiastic person to manage a team of our field application engineers. You will manage a technical team of high performing field application engineers who educate customers on Agilent hardware and software by developing solutions specific to their application and analytical needs.

Your Role:

Your role is to manage a team of field application engineers that deliver customized consulting and application support to our customers throughout the United States and Canada

• Manages a team of field application engineers responsible for delivering custom application consultations.
• Responsible for overseeing the field application engineer team’s utilization and distribution of consulting orders ensuring their timely delivery by partnering closely with our scheduling project management team.
• Monitors key performance indicators (KPIs) to track operational effectiveness and identify opportunities for continuous improvement.
• Assists the team in maintaining quality application consulting deliveries and effectively addresses issues with customer satisfaction.
• Strongly partners with our greater sales and service teams to ensure business priorities properly align with intended customer outcomes and overall Agilent business
• Stays current on and anticipates trends and developments in the team’s application space of LC, LC/MS, GC, GC/MS, and/or spectroscopy
• Ensures continued development and internal application training for the team to maintain adequate coverage in all application spaces.

Geographic Location:

This role is open to candidates anywhere in the US with potential for overnight travel approximately 25% of the time.

Qualifications

• Bachelor’s, Master's or PhD in Chemistry/Biochemistry or another life-science discipline.
• 2+ years of previous formal leadership experience with direct responsibility for managing a team of scientists
• In-depth knowledge and experience in application implementation, workflows and and solutions in chromatography, mass spectrometry and/or spectroscopy is highly desired
• Prior experience as an application scientist for LC / LCMS, GC/GCMS, or spectroscopy is highly desired.
• Must be able to commit to a flexible remote work schedule to provide timely backup coverage of consulting approvals especially at month end to accommodate sales cycles. This includes maintaining a less than 24-hour turnaround time on sales requests when providing backup coverage during non-peek sales times.
• Proficiency in the use of Microsoft Office Suite

Additional Details

This job has a full time weekly schedule. It includes the option to work remotely. Applications for this job will be accepted until at least December 26, 2025 or until the job is no longer posted. In the US, this position is eligible for choice of company car or reimbursement for personal vehicle usage.

The full-time equivalent pay range for this position is $133,120.00 - $208,000.00/yr plus eligibility for bonus, stock and benefits. Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at:

Agilent Technologies, Inc. is an Equal Employment Opportunity and merit-based employer that values individuals of all backgrounds at all levels. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, religion or religious creed, color, gender, gender identity, gender expression, national origin, ancestry, physical or mental disability, medical condition, genetic information, marital status, registered domestic partner status, age, sexual orientation, military or veteran status, protected veteran status, or any other basis protected by federal, state, local law, ordinance, or regulation and will not be discriminated against on these bases. Agilent Technologies, Inc., is committed to creating and maintaining an inclusive in the workplace where everyone is welcome, and strives to support candidates with disabilities. If you have a disability and need assistance with any part of the application or interview process or have questions about workplace accessibility, please email job_posting@agilent.com or contact +1-262-754-5030. For more information about equal employment opportunity protections, please visit

Travel Required:

25% of the Time

Shift:

Day

Duration:

No End Date

Job Function:

Services & Support

Job Tags

Full time, Work at office, Local area, Remote work, Flexible hours, Shift work, Night shift,

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