Job Description

Background Investigator

Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Background Investigator to work in Westlake, TX!

The Background Investigator helps reduce the overall risk to Fidelity Investments by accurately vetting new hire applicants interested in working for or being placed at Fidelity. This position reviews and scores background findings and delivers those findings to the staffing and/or business unit management who will consider findings when making a hiring decision.

• Capture information required to complete background investigation. Work with Fidelity TalentSource, Talent Acquisition and the prospective employee directly to supply information needed to complete the background investigation.
• Verify the accuracy of background information using the telephone and various internet sites and databases. Contact institutions such as Universities, Corporations and Courts to acquire information vital to complete background investigation.
• Compile and analyze information verified or provided by the candidate making a decision and/or recommendation on how to classify the candidate/employee according to background investigation policies and procedures. Consult with Senior Management, Legal, HR Solutions, Fidelity TalentSource and/or Talent Acquisition on decisions. Bring up decisions as necessary.
• Prepare detailed investigative reports that are factual, timely, well written and logical. Use internal database to document conversations and actions taken.
• Communicate results of investigation in a timely manner to Senior Management, Talent Acquisition, HR Solutions, Regional Security Offices, and/or business units.
• Optimally handle and prioritize individual case load according to criminal sensitivity, age of case, type of investigation etc. to ensure that cases are completed within 10 day standard.
• Committed to meet department quality and efficiency goals.
• Build and maintain a familiarity and understanding of existing and proposed legal/human resources related issues that could affect the background investigation process.
• Dedication to maintaining the confidentiality of all investigative information in accordance with the disclosure requirements of Fidelity and/or the department.

Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office.

Company Overview

Fidelity TalentSource is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We welcome individuals from all backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s supportive and collaborative culture while expanding your skill set and developing your professional network, consider a role with Fidelity TalentSource. Apply today at 

We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.
Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, please contact our HR team at

At Fidelity Investments, our customers are at the heart of everything we do. As a privately held company with a rich 75-year history, our mission has remained the same since our founding: to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money. For information about working at Fidelity, visit

Fidelity TalentSource's working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks).

Fidelity Investments and Fidelity TalentSource are equal opportunity employers.

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