Job Description

Job Description

Job Description

Specific Responsibilities

• Working closely with the Family Support Manager and Service Coordination Manager to plan

and implement strategies for outreach and coordination of services with communications with

collaborative partners

• Represent Good Samaritan and participate in provider meetings in person or virtually with

community partners to build new connections to expand support for families

• Provide case management/family advocacy to 20-25 families per year, or as agreed upon with

supervisor, working with each family for 3-18 months or participants with families who have

immediate or short-term needs

• Conduct intake, assessment, and service plan development collaboratively with families

• Assist families in identifying their own needs and strengths and to set and reach their own

goals

• Coordinate and initiate referrals between Good Samaritan FRC, Bridges Clinic, and other

relevant community resources; monitor progress of referrals and actively engage with clients in

the effort to support the goal of successful and sustained engagement of services.

• Teach and model skills and strategies for accessing services, goal setting, problem solving,

conflict resolution, communication, parenting, and other areas relevant to family’s well-being

• Attend offsite meetings and accompany families to their appointments and hearings as

necessary to offer emotional support and translation assistance

• Facilitate, co-facilitate, coordinate and/or assist in person or virtually with workshops,

curriculum-based classes, support groups and/or other activities for families

• Explain Good Samaritan programs to community members, service providers and new

participants

• In coordination with team, conduct outreach and participant recruitment for each assigned

program activity

• Work with Mental Health Consultant when participants require further intervention and/or

referrals

• Maintain intakes, assessments, case notes, files, and other documentation and data for each

program activity

• Meet weekly with supervisor as scheduled

• Attend mental health consultation and other meetings as scheduled

• Participate in a variety of case-related meetings at family, agency and multi-agency levels

• Participate in training opportunities which are deemed beneficial to professional growth and

position

• Work closely with agency staff and Bridges Clinic team to ensure referrals, services, and

resources are fully integrated within the cross-sector collaboration.

• Comply with the legal standards for mandated reporting

• Ensure that programs and services are aligned with Good Sam’s Mission and Vision

Other Responsibilities

• Ability to promote, maintain, and contribute consistently to a positive work culture and team

environment

• Ability to demonstrate professionalism and respect in communication in all situations and with

all stakeholders (participants, staff, parents, teachers, partners etc.)

• Ability to be flexible and responsive to a variety of student and programmatic needs

• Other job-related duties as assigned

Minimum Qualifications

• BA in Social Work/related field or equivalent years of experience

• Minimum of one year experience in case management or related case work

• Experience in client interviewing, assessment, and service plan development

• Experience working with Latino immigrant population and understanding of immigrant issues

• Experience with facilitation of workshops, classes and/or support groups

• Excellent and careful attention to detail

• Ability to work in a fast‐paced, high need environment

• Must possess good organizational and time-management skills

• Demonstrate good judgment and have excellent problem-solving abilities

• Always maintain a professional demeanor and always maintain confidentiality

• Must be able to work evenings and weekends as needed

• Must be self-motivated, have excellent work ethic and be able to work independently

• Proficient in Outlook Suite (Word, Mail, Excel, etc.)

Desired Qualifications

• Experience working in a Family Resource Center

• Education or training in Child, Adolescent and/or Family Development, or related field

• Certification or experience in the facilitation of parenting classes or other evidence-based

curriculums

• Experience designing/modifying curriculum for support groups, child development, child oral

health workshops and/or infant massage classes

• Education, training, and/or experience in public health or clinical care; relevant certification

preferred.

• Ability to work independently and as part of a team

• Data Entry experience (Salesforce, CMS platforms)

Requirements

• Must clear full background check (Department of Justice, FBI, and Child Abuse Index)

• Candidates must go through a background check after a conditional offer is made.

• Must have TB clearance

• Bilingual (Spanish and English; reading/writing/speaking)

• Travel required (accompaniment to appointments)

Physical Requirements

• This position is set in an Office and Community-based environment. The physical and environmental

demands described in the job description are representative of those that must be met by an employee

to successfully perform the essential functions of this job. Reasonable accommodation may be made to

enable individuals with disabilities to perform essential functions

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