Job Description
Essential Duties and Responsibilities · • Responsible for scheduling and evaluating staff. • Plans daily housekeeping schedule and assigns duties. • Develop and implement a standard of excellence that staff is completely trained to perform and expected to follow. • Organize and set up deep cleaning projects. • Identify and report maintenance related problems. • Monitor guest complaints and take corrective action. • Responsible for the cleanliness, appearance, and orderliness of entire hotel. • Track operating costs in an ongoing effort to keep department in budget by making any necessary adjustments. • Maintain inventory of supplies and linens. • Effectively handles problems, including anticipating, preventing, identifying and solving problems. • Recognize and correct conditions which may create security, fire, or accident hazards. • Assist in housekeeping duties when necessary. • Ensures rooms are placed Out of Order for carpet cleaning and holding for shampooing. • Conducts random detailed inspections of guest rooms and public areas. • Knowledge of Hotel Facilities and Events. • Maintain a positive, calm, and cooperative work environment between staff and other departments. • Must be flexible to work any shift, including weekends and holidays. • Adhere to hotel's dress code policy. • Perform other related duties as assigned. Minimum Qualifications • Five years'-Ten Years of experience in housekeeping in a hotel with Five years in a supervisory position. • Strong leadership and motivational skills • Detail oriented and organized. • Ability to communicate effectively Multilingual• Ability to handle stress in a fast-paced environment. • Ability to multi-task. • Ability to take direction. • Basic computer and math skills. Physical Requirements • Standing and walking much of the time. • Be able to reach, bend, and stoop. • Ability to push/pull 75 pounds. • Ability to climb stairs • Ability to work in the heat
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