Job Description

The complexity of social, economic, and structural factors that have created such lasting social problems as substandard housing, segregation, and homelessness and the need for sustainable community development demand a multidisciplinary, multi-method, community-engaged approach. Center for Housing and Community Studies ( CHCS ) brings together faculty, staff, and students from multiple disciplines to address these problems as well as to provide a point of contact for community partners, an opportunity for the practical education and training of  UNCG students, and community-based evaluation and sustainable long-term regional planning.

The  Eviction Mediation Program Mediator  will expand the services of the Eviction Mediation Program with the Eviction Mediation Program Manager to develop relationships throughout the community. The position will also provide mediation services as needed inside and outside of the courthouse. The Mediator will use the cloud-based case management system to record all such mediation activities.

The Mediator will develop relationships throughout the community and identify landlords, for one-on-one communications, with a view to informing landlords of Mediation Project services and assessing the level of interest. The Mediator will conduct mediations at the small claims court in both the High Point and Greensboro Courthouses to assist landlords and tenants involved in summary ejectment cases. This position will also provide resource information as part of their mediation duties.

Minimum Qualifications

• Master’s plus at least 2 years experience in the fields of housing policy, social work, mediation, conflict resolution, or related fields.
• Knowledge of the law, in particular housing laws, would be preferred.
• Ability to communicate professionally and directly with senior officials, elected officials, and executive directors.
• In-depth knowledge of conflict resolution and mediation. Knowledge of housing-related matters, including rental contracts, lease agreements, and local housing resources.
• Experience in working with a diverse group of people under difficult circumstances.

Preferred Qualifications

• MPA preferred
• Experience in communicating and disseminating findings to a broad and diverse audience through written and oral presentations to diverse public constituencies.
• Experience in conducting mediation sessions.
• Basic knowledge of the housing situation in the Guilford County area.

About The University of North Carolina at Greensboro

UNC Greensboro, located in the Piedmont Triad region of North Carolina, is a higher-research activity university as classified by the Carnegie Foundation. Founded in 1891 and one of the original three UNC system institutions, UNCG is one of the most diverse universities in the state with nearly 20,000 students and over 2,700 faculty and staff members representing more than 90 nationalities. With 17 Division I athletic teams, 85 undergraduate degrees in over 100 areas of study, as well as 74 master’s and 32 doctoral programs, UNCG is consistently recognized nationally among the top universities for academic excellence and value, with noted strengths in health and wellness, visual and performing arts, nursing, education, and more. For additional information, please visit uncg.edu and follow UNCG on Facebook, Twitter and Instagram.

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