Job Description

Key Responsibilities

Relying on extensive experience and judgment, this role offers substantial latitude for decision-making with minimal oversight, including:

Microsoft Dynamics 365 CRM Development (5+ years of experience):

• Customize and optimize Microsoft Dynamics 365 CRM to align with On Call International’s business requirements.
• Integrate client APIs into Dynamics 365 using Azure Cloud services and Microsoft Power Platform tools (Power Apps, Power Automate).
• Design and develop plugins, workflows, and custom entities to enhance CRM functionality.
• Build and maintain web applications tied to Dynamics 365 using C#, ASP.NET (Core and MVC), JavaScript, HTML, and CSS.
• Write efficient SQL queries for reporting and data management within Dynamics 365 and relational databases (e.g., SQL Server).

Mentorship

• Mentor developers in daily tasks, promoting best practices and quality software design.
• Assist with enhancing development standards, peer review other developers code, and provide coaching as needed.

Cloud & Systems Architecture (1-3 years of experience):

• Leverage Azure Cloud services (e.g., Azure Functions, Azure SQL) to support Dynamics 365 deployments.
• Collaborate with the CIO and technical teams to plan architecture rollouts and process improvements.
• Ensure the availability, security, and scalability of CRM and web applications hosted in the cloud.
• Troubleshoot infrastructure issues and optimize resources for cost efficiency and performance.

Web Development & Integration

• Enhance front-end features for contest websites and portals using JavaScript, HTML, and CSS.
• Develop RESTful APIs and manage data exports between Dynamics 365 and third-party platforms.
• Work with cross-functional teams to integrate CRM with external systems and On Call International’s interactive products.

Required Skills and Experience:

Education : Bachelor’s degree in a related field or equivalent education/experience.

Experience

• 5+ years developing and customizing Microsoft Dynamics 365 CRM solutions.
• 5+ years working with Azure Cloud technologies and Microsoft Power Platform.
• 5+ years building websites, web APIs, and working in Agile/Scrum environments.

Technical Skills

• Strong expertise in C#, ASP.NET, JavaScript, HTML, CSS, and SQL Server.
• Proficiency with relational (SQL Server) and NoSQL databases, including query optimization.
• Advanced knowledge of Git and DevOps tools (e.g., Docker, Jenkins).

Preferred Qualifications

• Microsoft Dynamics 365 certification (e.g., MB-200, MB-400).
• Microsoft PowerApps Platform certifications
• Azure experience or Azure Certification (Solutions Architect or Developer).

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