Deduction Analyst Job at Butterball, Goldsboro, NC

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  • Butterball
  • Goldsboro, NC

Job Description

Butterball, LLC, one of America’s most iconic brands, helps consumers celebrate Thanksgiving and every day in between. Located in the thriving Raleigh-Durham, North Carolina area, our goal is to provide a diverse array of career opportunities and paths which include our farms, processing facilities and support offices. We are the largest producer of turkey products in the U.S., and we make a lot more than Thanksgiving turkeys. Our company’s measurable growth is in no small part due to our team members in North Carolina, Arkansas, Illinois, and Missouri, who each have a seat at the table to contribute to our success

Job Summary:

The Deduction Analyst will be responsible for analyzing and resolving customer deductions. This individual will be responsible for investigating the root causes of deductions, works closely with other departments and broker network to resolve issues, and implement solutions to prevent future deductions. The Deduction Analyst must possess strong analytical skills, attention to detail, and the ability to communicate effectively with various stakeholders. 

Essential Functions:

· Reviews, analyzes, and assigns customer deductions to the appropriate classification categories.

· Conducts all accounting activities professionally, adhering to established accounting practices and procedures. 

· Utilizes customer portals to obtain backup for Trade Deductions and attaches the supporting documentation to the deduction in Blacksmith Trade System.

· Analyzes deductions to identify unauthorized trends.

· Retrieves supporting documentation for Non-Trade Invoice Related Deductions, such as shortages, overages, damages, quality issues, and pricing discrepancies, from customer portals. 

· Validates backup documentation to determine the validity of deductions and clear them to the appropriate reason codes. 

· Requests credit and debit memos as necessary for shortages, overages, and returns.

· Seeks proof of deliveries (PODs) for overages and shortages via Lean Logistics, Chicago Tracking, or Trucking Companies. 

· Pursues repayment of unauthorized deductions in a timely manner. 

· Reassesses and analyzes customer non-trade post audits to clear or pursue repayment.

· Communicates and collaborates with Brokers, Sales, Customer Service, and Accounts Receivable to provide and attach proper supporting documentation for deductions. 

· Maintains a working knowledge and understanding of the customer base within the assigned area.

· Compiles customer-specific analysis to produce specialized reports for the Sales team. 

· Provides support for periodic audits, including AR Securitization, internal audits, and external audits (e.g., KPMG). 

· Assists with areas of responsibility through spreadsheet analysis and special projects. 

· Performs other duties as assigned.

Knowledge, Skill, and Abilities:

· Superior written and verbal communication, and interpersonal skills. 

· Detailed oriented with a high level of accuracy and precision. 

· Excellent critical thinking, analytical, and problem-solving abilities. 

· Capability of operating independently and collaboratively with other team members. 

· Strong organizational and time management skills with the ability to effectively manage multiple priorities. 

· Demonstrates the ability to tackle issues, inquiries, and concerns promptly and proactively. 

· Proficient in Microsoft Suites (Word, Excel, PowerPoint, Outlook, Teams, etc.), web-based portals, and accounting software (M-Tech, SAP, or similar).

Education and Experience:

· Associate’s or Bachelor’s degree in Finance, Accounting, Business Administration, or related field. Will consider a combination of education and work experience in lieu of a degree.

· 2+ years of experience in accounting, finance, or a similar role required. 

· Experience with enterprise resource planning (ERP) systems, such as SAP, Oracle, or similar is a plus. 

Working Conditions:

· Work is performed in an office environment with telephones, personal computers, and printers. 

· The noise level of the environment is usually moderate.

· Sedentary position with seldom to occasional lifting of less than 35 pounds.

· May require standing less than or equal to 1/3 of the day.

· Ability to collaborate virtually with stakeholders across multiple time zones. 

· Willingness and ability to travel up to 10% of the time.

The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of what is required of personnel so classified. Furthermore, they do not imply or establish a contract for employment and are subject to change at the discretion of the employer. 

Butterball, LLC is an equal opportunity employer and is committed to the fair and impartial treatment of all employees and applicants for employment without regard to gender, age, race, religion, color, national origin, physical or mental disability, military/veteran status, sexual orientation, gender identity and expression, genetic information, marital status, parental status, pregnancy, or any other status protected by law. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of what is required of personnel so classified. Furthermore, they do not imply or establish a contract for employment and are subject to change at the discretion of the employer. Butterball, LLC is an equal opportunity employer and is committed to the fair and impartial treatment of all employees and applicants for employment without regard to gender, age, race, religion, color, national origin, physical or mental disability, military/veteran status, sexual orientation, gender identity and expression, genetic information, marital status, parental status, pregnancy, or any other status protected by law. This position is deemed Safety Sensitive for purposes of Butterball’s Drug/Alcohol Screening & Testing Policy. Details will be provided to individuals who receive a conditional job offer, or upon request.

Job Tags

Full time, Contract work, Work experience placement,

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