Collections Specialist Job at GFL Environmental, Southfield, MI

TDdHd0RoMEhNMUVxcm9NNnhXem1KSDl2aGc9PQ==
  • GFL Environmental
  • Southfield, MI

Job Description

GFL Environmental is looking for a Collections Specialist to join our team out of our Southfield, Michigan Office! The Collections Specialist will perform, administer, and coordinate all collection functions to reduce the aging of client A/R through review, analysis, and communication with clients. This is a hands-on position that involves communicating with clients and employees.

 

Key Responsibilities:

  • Daily collection calls (Outbound/Inbound - Target of 45 outbound calls per day)
  • Contact customers regarding overdue accounts and determine reasons for non-payment
  • Perform brief account reconciliations
  • Monitor customer accounts for non-payment, late payment and other irregularities
  • Process credit card payments
  • Researches charge backs and returned checks
  • Issue credit hold notifications
  • Recommend that accounts be shifted to a collection agency
  • Recommend bad debt write-offs
  • Issue overdue letters to overdue accounts
  • Use skip tracing techniques to locate customers
  • Negotiating settlements
  • Research/investigate historical data and resolve payment discrepancies and provide backups to customers
  • Respond to customer questions and requests and resolve those questions/issues
  • Complying with applicable laws, regulations, policies and procedures
  • Overcome stall tactics and objection by suggesting different options for debt payment


Knowledge, Skills, Abilities and Competencies:

  • At least two years (2) of collection experience
  • Working knowledge of Microsoft Office-Outlook, Word and Excel
  • Must be able to work a flexible schedule
  • Proficient computer and math skills
  • Self-starter with the ability to manage multiple tasks and meet deadlines
  • Proven interpersonal, organizational, analytical and problem solving skills
  • Strong communication with outstanding phone etiquette and interpersonal skills
  • Able to work efficiently as a part of a team as well as independently
  • Possess strong logic, ability to take initiative and able to negotiate

#GFLTalent

 

We thank you for your interest. Only those selected for an interview will be contacted.

GFL is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, please contact   myworkdayrecruitment@gflenv.com

By applying, you consent to your information being transmitted by Jooble to the Employer, as data controller, through the Employer’s data processor SonicJobs.
See GFL Environmental Privacy Policy at and SonicJobs Privacy Policy at and Terms of Use at

Job Tags

Full time, Flexible hours, Shift work,

Similar Jobs

FORCE 1 ONE MERCHANDISING INC

TOP BEVERAGE COMPANY Retail Sales Merchandiser Stocker Job at FORCE 1 ONE MERCHANDISING INC

 ...Competitive salary Opportunity for advancement Training & development Force1One is GROWING and seeking a Retail Sales Merchandiser for a mass account. Advancement opportunities are available! Job description: You will travel to various locations in your territory... 

BCG Attorney Search

Bankruptcy Attorney Job at BCG Attorney Search

A law firm based in Atlanta, GA is currently seeking a highly motivated Bankruptcy Attorney to represent creditors in bankruptcy matters. This role involves managing complex caseloads and working closely with clients and staff to deliver top-notch legal services.Job Overview... 

PM Hotel Group

AM PT Coffee Shop Barista|Hilton Melbourne|Melbourne, Florida Job at PM Hotel Group

 .... - Discover customer needs and appropriately suggests product with every customer to enhance service and meet sales goals. - Assists customers in the selection and purcha Coffee, Barista, Shop, Equipment Maintenance, Customer Service, Restaurant, Hotel PM Hotel Group

Theodore Agency

Remote Sales Rep - Work From Home! FT/PT Job at Theodore Agency

 ...continuously for a period of time. Out of the 800+ insurance carriers in America, we work exclusively with top rated carriers that offer the living...  ...from the insurance carriers as a direct deposit to your bank account. Usually, deposits occur within a day after the approval... 

Saxon Global

Project Manager Job at Saxon Global

 ...(sourcing, negotiations..) Supplier Quality Engineer process understanding (APQP, PPAP..) Not mandatory but preferred: PMI PMP certified. Project Management Leadership skills requested: Talented: Communicates effectively Drive results Drives...