Job Description
Do you have a friendly voice and enjoy helping people? Are you looking for a rewarding part-time opportunity that you can do from the comfort of your own home? We're seeking a personable Client Relations Associate to join our team and make a positive impact on the lives of Ohio retirees.
Your Role: Scheduling Appointments and Making Connections
As a Part-Time Client Relations Associate, you'll be the first point of contact for individuals interested in our retirement services. You'll answer inbound calls, primarily on weekends, and use your warm and engaging personality to make callers feel comfortable and confident. Following provided scripts, you'll schedule appointments for them to meet with our Retirement Planners.
Key Responsibilities:
Answer Inbound Calls: Answer calls generated from TV and radio shows, TV ads, and other marketing channels.
Schedule Appointments: Follow scripts to gather information and schedule appointments for callers with Retirement Planners.
Provide Excellent Service: Make a friendly, warm, and professional first impression.
Accurate Data Entry: Input all contact information correctly into our systems.
Schedule:
Part-time: Shifts are available on Saturdays (8:00 AM - 2:00 PM, 3:00 PM - 8:00 PM, 5:00 PM - 7:00 PM) and Sundays (7:30 AM - 2:00 PM, 5:00 PM - 7:00 PM, 5:00 PM - 8:00 PM).
Flexible: Minimum expectation is 4 shifts per month.
Compensation:
Hourly Rate: $20.00 per hour.
Location:
Remote: Work from home.
Training: Must be able to reliably commute to Dublin, Ohio for training as needed.
What We're Looking For:
Friendly and Personable: Ability to connect with callers and create a positive experience.
Clear Communication: Excellent verbal communication skills.
Script Adherence: Ability to follow scripts while sounding natural and engaging.
Accurate Data Entry: Strong attention to detail and accuracy.
Benefits:
Work From Home: Enjoy the flexibility and comfort of working remotely.
Make a Difference: Help Ohio retirees plan for a secure financial future.
Weekend Hours: Ideal for those seeking part-time weekend work.
Employment Type: Full-Time
Salary: $ 17.00 Per Hour
Job Tags
Hourly pay, Full time, Remote job, Flexible hours, Shift work, Weekend work, Sunday, Saturday,