Job Description

Catering Operations Manager / Event Manager Position Title: Catering Operations/Event Manager Salary: $60,000 to $65,000 Other Forms of Compensation: Quarterly Incentive Pay Since 1986, Occasions Caterers is a full service catering firm located in Washington DC and has built its premier reputation for flawless execution of elegant events. The Occasions team works closely with clients to design, customize, and create remarkable events. Our approach focuses on custom menus, creative décor, expert planning and gracious service, crafting experiences through food, design and hospitality to reflect clients’ unique style, taste and vision. Join our team of inspired professionals and be part of the unmatched scope of knowledge, resources and relationships to produce events that exceed client expectations and delight in every way. Summary The position acts as a support team member to the Account Executive and/or Senior Event Manager. It involves completing a series of processes directly related to individual events, including setup sheets, Captain’s packets, vendor orders, diagrams, tasting set-ups, event orders, security and staffing requests, and other items as needed. The Event Manager will also act as liaison between the client and the event staff in a fast-paced environment with growth potential. Essential Functions Supports event planning process coordinating and participating in client meetings and site walkthroughs. Processes all paperwork required to expedite a complete event. Effectively communicates with other teams and departments to share event information and process orders for menu, staffing, in‑house equipment, rental equipment, beverages, and specialty and security requests in a timely manner. Uses software, design programs and word processing programs to create internal documents and generate client‑facing documents including proposals, mood‑boards, menus, display signage, and contracts. Facilitates client requests and general inquiries. Coordinates terms and conditions with event venues and clients to meet service expectations. Consults with clients to plan event details including guest count, timeline, dietary restrictions, service, décor and display. When assigned to events, acts as liaison between the client(s) and Captain(s) assigned to expedite the event. Acts as liaison between Account Executive(s) and clients in the Account Executive’s absence. Actively contributes to the overall mission of the company and goals of the team. Maintains up‑to‑date awareness of industry trends and company updates. Must be able to work a flexible schedule for events. Competencies Excellent customer service skills. Be proactive and offer anticipatory service to all clients. Proven experience, demonstrated creativity and flexibility with hours worked. Time management, multi‑tasking, project management. Coordinate complex events throughout many venues and work as liaison between the client and Captains, kitchen staff, and servers. Track expenses for budget invoice reconciliation. Track company credit card expenses and assign all expenses to a client’s CIS event number. Reconcile monthly PCard expenses within 5 days following month‑end. Data entry and administrative functions. Complete understanding of the SocialTables program for all diagram creations. Communicate in a respectful way to all clients and fellow staff. Work in a collaborative manner to offer the client the best vision and final product. Maintain composure during all situations within the office or on‑site. Culinary literacy and interest. Experience in events and/or hospitality. Required Education And Experience Previous luxury catering, event planning work required. Hospitality or food service knowledge required. College degree preferred, but not required. Equal Opportunity Employer Compass Group is an equal opportunity employer. At Compass, we are committed to treating all applicants and associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New’York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply. Applications are accepted on an ongoing basis. Req ID:1473825. #J-18808-Ljbffr Occasions Caterers

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