Job Description

Career Coach

Our client, a workforce development organization located in downtown Boston, is looking for a Career Coach to join their dynamic team. Qualified candidates must have exceptional interpersonal and communication skills, strong time management capabilities, a proven ability to teach job search and application skills, experience working with clients from diverse backgrounds, and a strong commitment to the organization’s mission and goals. If you are interested and meet the below qualifications, please submit a copy of your resume for immediate consideration.

Compensation: $23-24 hour* (temporary); 47-48K* (permanent)

Applicants must be able to work onsite 3 days per week in Boston, MA to be eligible for this role.

Responsibilities:

• Conduct 1:1 meetings with clients to assess needs through interview, observation, and examination of information
• Create individualized plans to ensure that each client has a clear path to achieving their education and employment goals
• Assist clients in goal setting and identifying services leading to education, job training, skills upgrades, and employment
• Function harmoniously as part of the team to provide high quality employment services
• Establish relationships with key stakeholders to facilitate ongoing collaborative work in support of the company mission
• Contact potential/current clients to schedule and confirm appointments using appropriate systems and software
• Deliver top-notch customer service to all clients with a consistent, courteous demeanor and compassionate approach
• Communicate effectively verbally and in writing with compassion and tact with clients, colleagues, and community partners
• Promote and embody the mission and philosophy both internally and outside the agency

Qualifications:

• Must have an Associate degree in related area (Counseling, Human Resources, Psychology, Social Work, or Education) or 3 years of related experience
• 1-3 years of experience in the workforce development/career coaching/recruiting field
• Excellent knowledge of career coaching tools and strategies
• Strong proficiency with Microsoft Office
• Ability to work in a multi-cultural environment required
• Bilingual or second language fluency in Spanish or Haitian Creole a plus

Our Commitment to Diversity, Equity & Inclusion

The Hollister Group is an equal opportunity employer. We welcome and encourage applications from people who are under-represented in their respective occupation or position.

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