Job Summary:
We are seeking a detail-oriented and analytical Business Process Analyst to evaluate, design, and implement efficient business processes and workflows across the organization. This role works closely with cross-functional teams to identify areas of improvement, analyze existing systems, and drive process enhancements that support organizational goals. The ideal candidate brings experience with ServiceNow , understands call center operations , and is skilled in process mapping, data analysis, and change management.
Key Responsibilities:
Required Qualifications:
Preferred Qualifications:
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